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Ecclesiastical

Claims service progress stalls in Q2

After gains early in 2025, Ben Bolton, managing director at Gracechurch, reveals general insurance claims service has slipped, with NPS falling and regional gaps widening.

Tomorrow’s World: Product Development

As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.

Tomorrow’s World: Pricing Practices

With data capabilities, artificial intelligence and real-time analytics continuing to evolve, the latest episode of Insurance Post’s Tomorrow’s World series explores the growing pressure insurers face to make pricing more sophisticated, transparent, and…

Diary of an Insurer: Ecclesiastical’s Simon McGill

Simon McGill, schemes development manager of Ecclesiastical, has the pleasure of an early GWR train into London for broker and MGA meetings, takes his terriers Ziggy and Alfie for a walk, and briefs the market on the provider’s expanding schemes…

A giant leap forward for bancassurance

What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.

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