Pet insurance
MoneySuperMarket adds home and pet insurance to ChatGPT app
MoneySuperMarket has made it possible for customers to re-run quotes for home and pet insurance, credit cards and loans in its ChatGPT app.
Agria in consultation with redundancies at risk
Agria Pet Insurance has confirmed to Insurance Post that it is currently in consultation around a restructure, with redundancies already affected.
IFB’s Jallow reveals new strategies to fight insurance fraud
Trade Voice: Ursula Jallow, director of the Insurance Fraud Bureau, warns fraud never stops evolving but by collaborating, sharing intelligence, and embracing smarter technology, the insurance industry can stay ahead.
Throwback Thursday: Churchill’s pet plan
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Churchill was hoping to buy Petplan.
CMA sets out reforms for ‘outdated’ vet market
The Competition and Markets Authority today (24 March) set out its final report into the pet and vet market, with some legally binding reforms due to come in over the next couple of years.
When pricing wags the dog: Pet insurers seek control
Rising veterinary costs, fragmented data and price-led competition are leaving the pet insurance market struggling to stay in control. Industry leaders say collaboration, clearer products and smarter use of data will be key to restoring balance.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
Aviva’s UK PL premiums up by half with help from Direct Line
Aviva has today (5 March) released its 2025 financial results, boasting a 50% increase in UK personal lines revenue.
Holmes ‘not surprised’ at increased pet insurance competition
Allianz UK CEO Colm Holmes has said that while he is “not even remotely surprised” at the number of new entrants into the pet insurance market, he is not worried about competition.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Waggel names new CEO as co-founder steps down
Insurance Post can reveal Waggel’s founder and CEO, Andrew Leal, is stepping down after nearly eight years at the business he launched with partner Ross Fretten.
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could…
Regulatory ripple effect of the Which? insurance complaint
The Financial Conduct Authority’s response to Which?’s super-complaint about home and travel insurance, and the regulatory ripple effects now facing the industry, are the focus of the latest episode of the Insurance Post Podcast.
Aviva to launch pet insurance product this year
Insurance Post can exclusively reveal Aviva is developing its own pet insurance product, with a view of launching in Q4 this year.
Aviva’s Storah tackles gap between price and value
Aviva’s UK GI CEO Jason Storah has said the Financial Conduct Authority’s Consumer Duty has prompted a deeper focus on customer needs, exposing a disconnect between a price-driven market and what policyholders actually care about.
ManyPets sends all claims through AI agent
ManyPets now has all of its pet insurance claims reviewed and assessed by its artificial intelligence agent, Millie.
Is pet insurance pulling on the leash or coming to heel?
Almost six years on from the Covid-19 pandemic, Scott McGee examines how the pet insurance sector has adjusted, how premiums have evolved, why new entrants are arriving, and where the market could be heading.
Big Interview: Andrew Leal, Waggel
Andrew Leal, CEO and co-founder of Waggel, chats with Insurance Post about the challenges and opportunities in attempting to build the “most human pet insurer”.
More than half of UK customers use credit to pay premiums
57% of customers use a form of credit to pay for one or more insurance policies they have, a Premium Credit survey has shown.
Pet insurance’s widening gap: More products but less providers
Pet insurance product numbers are soaring while provider consolidation, rising vet fees and shifting cover trends make the cover increasingly complex for consumers, Defaqto’s latest analysis shows.
Which? super-complaint shows insurance is a race to the bottom
James Daley, managing director of Fairer Finance, argues Which’s super-complaint lays bare long-standing problems in policy quality, claims performance and comparison-site competition and pushes for better purchase information to halt the industry’s…