Pet insurance
Throwback Thursday: Churchill’s pet plan
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Churchill was hoping to buy Petplan.
Aviva’s UK PL premiums up by half with help from Direct Line
Aviva has today (5 March) released its 2025 financial results, boasting a 50% increase in UK personal lines revenue.
Holmes ‘not surprised’ at increased pet insurance competition
Allianz UK CEO Colm Holmes has said that while he is “not even remotely surprised” at the number of new entrants into the pet insurance market, he is not worried about competition.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Waggel names new CEO as co-founder steps down
Insurance Post can reveal Waggel’s founder and CEO, Andrew Leal, is stepping down after nearly eight years at the business he launched with partner Ross Fretten.
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could…
Regulatory ripple effect of the Which? insurance complaint
The Financial Conduct Authority’s response to Which?’s super-complaint about home and travel insurance, and the regulatory ripple effects now facing the industry, are the focus of the latest episode of the Insurance Post Podcast.
Aviva to launch pet insurance product this year
Insurance Post can exclusively reveal Aviva is developing its own pet insurance product, with a view of launching in Q4 this year.
Aviva’s Storah tackles gap between price and value
Aviva’s UK GI CEO Jason Storah has said the Financial Conduct Authority’s Consumer Duty has prompted a deeper focus on customer needs, exposing a disconnect between a price-driven market and what policyholders actually care about.
ManyPets sends all claims through AI agent
ManyPets now has all of its pet insurance claims reviewed and assessed by its artificial intelligence agent, Millie.
Is pet insurance pulling on the leash or coming to heel?
Almost six years on from the Covid-19 pandemic, Scott McGee examines how the pet insurance sector has adjusted, how premiums have evolved, why new entrants are arriving, and where the market could be heading.
Big Interview: Andrew Leal, Waggel
Andrew Leal, CEO and co-founder of Waggel, chats with Insurance Post about the challenges and opportunities in attempting to build the “most human pet insurer”.
More than half of UK customers use credit to pay premiums
57% of customers use a form of credit to pay for one or more insurance policies they have, a Premium Credit survey has shown.
Pet insurance’s widening gap: More products but less providers
Pet insurance product numbers are soaring while provider consolidation, rising vet fees and shifting cover trends make the cover increasingly complex for consumers, Defaqto’s latest analysis shows.
Which? super-complaint shows insurance is a race to the bottom
James Daley, managing director of Fairer Finance, argues Which’s super-complaint lays bare long-standing problems in policy quality, claims performance and comparison-site competition and pushes for better purchase information to halt the industry’s…
Devilish details from the Autumn Budget for insurers
Insurance Post rounds up the insurance industry’s reactions to the Chancellor’s Autumn Budget, including comments on insurance premium tax, national insurance, and electric vehicle tax.
Pet insurers under fire for blindsiding vets with VetEnvoy halt
Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios.
Jensten buys broker; Pen's renewables product; Zurich UK's head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Etienne Legangneux, Vet-AI
Etienne Legangneux, CEO of Vet-AI, discusses the opportunities for the firm’s AI triage tools to assist insurers in reducing claims and retaining customers in an increasingly price competitive market.
Admiral reveals progress on pet insurance ambitions
Pritpal Powar, pet director at Admiral, has shared the insurer is “very close” to its goal of becoming a top five pet provider in the UK.
Big Interview: Mike van der Straaten, Antares
Mike van der Straaten, CEO of Antares, sits down with Harry Curtis to discuss QIC Global’s rebirth as Antares, why it swapped its Maltese entity for a UK one, and its retail strategy.