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Pet insurance

Diary of an Insurer: Waggel’s James Brown

James Brown, chief technology officer at pet insurer Waggel, explores how the business will use artificial intelligence, prepares for an endurance bike ride and celebrates getting the claims pipeline down to a record low.

Pet heat-related claims increase 60%

Waggel is urging owners to take extra precautions to keep their pets cool after a significant increase in heat-related illnesses among pets in the last two years.

Pet insurance risks a Consumer Duty reckoning

As pandemic-era pets age and claims costs increase, James Daley, founder and managing director of Fairer Finance, warns many owners are set to discover their policies offer far less protection than they expected.

Luisa Barile, ManyPets

Few people better embody the transformation from growth-obsessed insurtech to disciplined, profitable provider than Luisa Barile, group CEO of ManyPets.

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