Resources and whitepapers
Resources and whitepapers
The rules in someone's head: Referral discipline and key-person risk in delegated authority
Every delegated authority operation has a written referral schedule. Most also have a second, unwritten one, which is the version an experienced underwriter actually applies. This content highlights the hidden operational risk of the unwritten method and how tacit knowledge can be recorded.
Building an autonomous insurance platform: Why only a platform strategy will succeed
Most insurers didn’t set out to build AI confusion; it just happened one point solution at a time. This blog highlights the real barrier to AI’s promise in insurance and why a platform strategy holds the key to building synergy between policy management, claims, underwriting, and compliance.
