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Blog: Brokers' bad reputation

So what’s the worst thing you can say to a broker? Accuse them of being commission driven? Question what value they add to customers? Definitely best not to stray into the territory of online comparison sites, says Adrian Saunders, commercial director at…

Digital Collective Blog: Getting the CFO on board

Most corporate data is ultimately used to feed financial systems and drive C-level decisions, so having the chief financial officer as an ally or even as a sponsor for your insurance core system transformation seems like an obvious choice. Adam Lamkin,…

Trade voice: CILA'S Malcolm Hyde on business ethics

Business ethics has become increasingly important in recent years for many reasons, including increased stakeholder scrutiny.  This is not surprising in the light of financial institutions’ scandals, the MPs’ expenses scandal and perhaps the influence of…

Identity fraud: Trading faces

With almost 173,000 reported cases last year, identity fraud is an ever-increasing problem. Insurers are taking a proactive approach to fight this pernicious problem

Blog: IoT 2017 - It's not all about data

As an insurer, understanding the Internet of Things and solutions it offers to our customers is one of our key priorities. But we also know that if we only think about IoT and insurance from one perspective, it can lead to the wrong answer. We need to…

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