Personal
Are insurers ready for the British space age lift-off?
Analysis: With the British Space Age now a reality, David Worsfold examines how insurers plan to protect those hoping to blast off.
Insurance Post Podcast: Making insurance more diverse and inclusive
Insurers can boost their profit margins by having diverse voices in the decision-making room, according to the Association of British Insurers.
Heatwave sees subsidence insurance payouts surge to £219m
Insurers expect to pay £219m in subsidence claims made in 2022, according to the latest Association of British Insurers data.
Trade Voice: ABI’s Hannah Gurga on keeping things clear and simple
Hannah Gurga, director general of the Association of British Insurers, lays out how the findings of a recent survey highlight how the insurance sector can do better in the eyes of customers.
Breakdown insurers sceptical over £200m investment to fix potholes
Chancellor Jeremy Hunt pledged a further £200m to help tackle the pothole problem in Wednesday's budget, but breakdown insurers are sceptical over its effectiveness.
Podcast: Lessons the insurance industry learnt from Covid-19
The industry has learnt to communicate more clearly what is and isn’t covered by insurance policies, according to the Association of British Insurers, Allianz and Genasys.
60 Seconds With... Bobby Gracey, Charles Taylor
Bobby Gracey, global head of fraud at Charles Taylor, tells Insurance Post about his philosophy of respect towards all colleagues, his love of country music, and the continuing influence of his late grandmother on his life.
Aviva CEO Amanda Blanc on Desert Island Discs: Five things we learnt
Amanda Blanc, Group CEO of Aviva, appeared on BBC Radio 4’s Desert Island Discs programme, where she selected eight tracks, a book and a luxury item to take with her to a desert island.
Direct Line posts £45m pre-tax loss as operating profit crashes 95%
After a well-documented difficult first three months of the year for Direct Line, financial results for 2022 show just how tough last year was.
Aviva’s Winslow hopes for easing inflation as PL motor shrinks slightly
Adam Winslow, Aviva GI CEO for UK and Ireland, says diversification helped the firm weather a drop in personal lines motor business, and shares Aviva’s approach to pricing and building out the HNW book.
Join our free webinar on 15 March discussing how to manage personal lines customer expectations in the face of economic challenges and the great cancellation
Navigating the cost-of-living crisis: watch our free webinar on-demand discussing how to manage personal lines customer expectations, and adapt to the changing landscape of the insurance market in 2023.
Hello...? Why do British insurers struggle to ‘do an Adele’ and conquer the US?
Content Director's View: With the sale of Admiral-owned Compare.com to Insurify, Jonathan Swift muses on why British personal lines insurers struggle to translate success at home across the Atlantic.
In it, to win it! The British Insurance Awards 2023 deadline is 8 days away
With a closing date of 17 March, you will need to start preparing your 2023 British Insurance Awards entries sooner rather than later to make the cut; and be in with a chance of winning at the industry’s most prestigious insurance awards show.
Aviva and Axa lead the way in achieving equity for women
Aviva and Axa are leading the way when it comes to creating a more diverse, inclusive and equitable insurance industry for women, according to an analysis of press coverage.
How insurers are helping travellers carry on cruising
Emma Ann Hughes examines how three years on from a fatal coronavirus outbreak onboard the Diamond Princess, cruise travel insurance has changed to ensure thousands can set sail with confidence again this year.
Insurance Post Podcast: How to achieve a successful merger
Insurers wanting to get the best price for their business need to reassure a buyer that what they see on day one of sales talks is what they will get when the deal is completed, according to McLarens and Clear Group.
Trade Voice: Apil’s Kim Harrison on why the time bar on childhood sexual abuse claims needs to be lifted
Kim Harrison, executive committee member at the Association of Personal Injury Lawyers, argues that an independent inquiry’s findings makes it clear the limitation period on childhood sexual abuse claims should be abolished.
Ombudsman sees an uptick in travel and commercial property complaints
Data analysis: Financial Ombudsman Service data shows that travel insurance complaints are increasing as people head off abroad on their holidays once again following the Covid-19 pandemic.
Jensten buys three brokers; CFC launches IP solution; Optio appoints CEO
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the top: Zurich’s Anita Fernqvist on how changing the way insurance buys can be a driver for change
Anita Fernqvist, chief operating officer at Zurich, argues that buying products and services from social enterprises can help the insurance sector achieve its ESG ambitions.
Insurance Post Podcast: How the cost-of-living crisis is impacting motor insurance
The cost-of-living crisis is causing some motor insurance policyholders to delay making a claim because they would struggle to pay the excess.
Perils pegs February 2022 storm losses at €3.8bn
Perils estimates that the final loss for the European windstorm series, which affected the UK and continental Europe from 16 to 21 February 2022, comes to €3.8bn.
RSA offloads pension liability in £6.5bn deal
RSA’s parent company, Intact, has agreed a £6.5bn buy-in with Pension Insurance Corporation – allowing the company to pursue other “growth opportunities”.
Insurers with unsatisfactory websites named and shamed
Insurance companies with websites that fall short of consumer expectations have been named and shamed.