People
Bobby Gracey joins Charles Taylor as global head of fraud
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Blog: The importance of delivering an authentic brand experience
Companies that have a purpose are more successful than those that don’t, considers Zurich UK head of marketing communication Tracy Waxman, as she mulls how brand refreshes need to be more than just words.
Esure adds former Sky betting and gaming CTO to top team
Esure Group has recruited Andy Burton as chief technology officer and appointed Justin Cockerill as chief commercial officer.
Arag appoints Simon Barrett CFO as UK co-founder retires
Arag has appointed Simon Barrett as chief financial officer in preparation for the retirement of longstanding CFO Bob Moreton next year.
Talbot Underwriting employee succeeds in unfair dismissal bullying claim
A tribunal has found in favour of a former employee of AIG business Talbot Underwriting who sued the insurer for constructive unfair dismissal.
Hiscox’s Ross Dingwall on building relationships
It takes more than a Webex call to build the relationships the insurance industry thrives on, says Ross Dingwall, managing director – broker channel at Hiscox UK.
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Former Sabre chairman Keith Morris OBE wins Achievement Award at 2020 British Insurance Awards
Former Sabre chairman Keith Morris OBE added his name to the roll call of Achievement Award winners in 2020. Jonathan Swift caught up with his colleagues and listened to what he had to say as he picked up the prize, as well reflecting on the other…
Covéa’s Lisa Meigh on staying connected in the new workplace
Lisa Meigh, people director at Covéa Insurance, shares her learnings about remote working during the ongoing coronavirus pandemic and gives her opinions on working practices of the future.
Briefing: As Covid pushes Biba 2021 online, a death knell sounds for 'in-person only' conferences
Last week the British Insurance Brokers’ Association followed others' footsteps as it moved its 2021 conference online. Post news editor Jen Frost considers the future of events.
Travelers expands Mike Lawton’s role to lead on specialty
Former Towergate and RSA boss Mike Lawton, vice president of business insurance at Travelers Europe, will now also be responsible for specialty business including its Lloyd’s syndicate, the insurer has confirmed.
Warranty insurer must pay £11,700 for discrimination against depressed employee
Structural defects warranty insurance provider MD Insurance Services has been ordered to pay £11,700 to an employee suffering with depression who, an employment tribunal ruled, had been treated unfavourably by the company.
Former Ferma president Jo Willaert passes away
Jo Willaert, the immediate former president of the Federation of European Risk Management Associations, has passed away.
Deloitte names UK head of insurance
Andy Masters has been appointed Deloitte UK head of insurance.
Blog: Why insurers should sign the #FairRedundancy pledge
The #FairRedundancy pledge calls for employers to promise transparency when making redundancies during the pandemic and to share details on how they impact diversity. Han Law founder Hannah Strawbridge explains why she believes it is critical that…
Zurich to retrain 3000 UK staff over five years
Zurich’s analysis of its UK workforce has shown that the future impact of technology could mean 270 jobs go unfilled in the next five years if its team is not reskilled.
Vincent Gardner leaves Ethos Broking M&A director role
Vincent Gardner has left the post of group mergers and acquisitions director at Ethos Broking, Post can reveal.
Three registered sex offenders banned from working in financial services
The Financial Conduct Authority confirmed it has banned three individuals, including Mark Horsey who was authorised to carry out insurance activities, from working in the financial services industry over non-financial misconduct.
Briefing: The Seven Year Pitch - Why has it taken Stephen Hester so long to sell RSA?
Almost seven years after he took over as group CEO, Stephen Hester looks like he is finally closing in on a sale for RSA. The big question, as Post content director Jonathan Swift asks, is why has it taken so long?
Fully Comp episode 6: How can the insurance industry better support vulnerable customers to tackle mental health inclusivity?
Welcome to episode six of Fully Comp, Insurance Post’s new video series tackling some of the biggest issues in insurance.
Blog: Working from home - the insurance risks
The mass migration to working from home may well result in a wave of claims for back pain, mental health, stress, and repetitive strain injuries, warns BLM head of casualty Simon Jones.
Penny Black's Social World: November 2020
Mental health, young drivers and charitable donations.
Editor's comment: Living at work
Last month at a Post virtual conference on the Future of Work I heard from a panel that mental health has now reached the top of the corporate agenda.
Brokers and MGAs warned to remove staff who are not 'fit and proper' for SMCR rules
The Financial Conduct Authority has cautioned brokers and managing general agents not to assume someone is “fit and proper” for roles under the Senior Managers & Certification Regime, with the expectation being that “some” staff will not meet standards.