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Diary of an Insurance PR: FWD Consulting's Elliot Lane

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Motivational speaking to teenagers, preparing the industry for the cultural change required by the Consumer Duty, plus cricket chatter makes for an action-packed working week for Elliot Lane, joint managing director of FWD Consulting.

Monday

The week starts with the usual ‘motivational speech’ aimed at my teenage son to get out of bed and convince him that early morning washing could be beneficial

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