Zurich Insurance
Q&A: Zurich’s Steve Collinson
Steve Collinson, chief human resources officer at Zurich, reveals how roles are evolving, insists more remote working isn't creating a skills gap and explores why it is tricky to recruit data analysts.
Why property insurers are struggling to control claims costs
Analysis: Sam Barrett explores how inflation, increased labour costs plus material shortages are pushing up property insurance claims costs and why working with loss adjusters to remove frictional cost is essential.
Zurich UK’s profits down £67m due to claims inflation
Zurich UK has posted a profit of £403m for 2022, compared with £470m in 2021, with bosses blaming the dip on the impact of large losses, claims inflation and the very strong prior-year result.
How insurers and brokers are tackling commercial underinsurance
Analysis: Pamela Kokoszka examines how commercial insurers are adapting their approaches to address underinsurance that could prove a fatal blow to businesses in the current economic climate.
Meet the 2023 Claims Apprentices
Ahead of the new series of Claims Apprentice, sponsored by Kennedys, we are delighted to introduce you to our six finalists, who have made it through the interview process and onto the fourth run of the popular video show.
Diary of an Insurer: Zurich's Caroline Dunn
Caroline Dunn, chief underwriting officer of Zurich UK, learns from customer complaints, is humbled by LGBTQ+ colleagues sharing their experiences and unites with brokers to push for regulatory consistency.
Nicholson replaces Nichols as Zurich's chief claims officer
Zurich has appointed James Nicholson as chief claims officer with immediate effect, replacing David Nichols.
Hiscox partners with Supercede; Zurich offering 100 apprenticeships; Stubben Edge secures further funding
Friday Round Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
War on wages sees insurers struggling to fill vacancies
Insurer employees believing the only way to get more money to cover the cost-of-living crisis was to move jobs resulted in an unprecedented number of job vacancies in 2022, according to labour market analysis.
Editor's Picks: CII clashes, a bonfire of Brexit red tape & cyber criminality
As we approach the end of a non-stop January, the headlines that caught your attention on Insurance Post this month give a distinct flavour of what the rest of 2023 may hold in store for the industry.
Six key takeaways from Post's digital, data and technology breakfast briefing
Insurance Post recently gathered together a group of insurance technology experts to discuss the digital and data trends and developments the market can expect to gain traction on in 2023 and beyond. Jonathan Swift recounts some of the most notable…
Zurich Japan hit by data breach with 750,000 users’ info stolen
Zurich has confirmed that it has suffered a data breach where 757,463 users have had their data stolen.
The insurance challenges facing churches this Christmas
As the cost-of-living crisis causes many to feel the pinch this Christmas churches and places of worship have been undergoing a transformation when it comes to the use of the house of God, one that the specialist insurers in the market have had to…
Insurance Taskmaster Episode Six: Winner revealed [2022]
With five tasks now completed and having travelled from 1912 to 2042 insuring everything from the Titanic to driverless flying taxis, the Insurance Taskmaster holds court with his colleagues at Verisk as it is time to announce a winner.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
Penny Black's Social World: December 2022
Footballing royalty, dementia help and catching fraudsters on TV.
Court to hear ‘at the premises’ Covid BI arguments from Pizza Express, Excel London and ten insurers in April
Insurers and policyholders are set to exchange arguments on contentious ‘at the premises’ business interruption clauses during a series of expedited hearings in April.
Insurance Taskmaster Episode Five: Insuring driverless flying taxis in Milton Keynes [2042]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some historic challenges faced by the market over the past two centuries.
Deadline today: Last chance to enter the 2023 season of Claims Apprentice
Have you – or do you know someone within your team – that has what it takes to be the Claims Apprentice 2023?
Roundtable: How can data enrich the property claims journey from FNOL to payments?
A recent roundtable sponsored by LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. Eleanore Robinson reports.
Zurich appoints Streidl as UK commercial head
Zurich has appointed Frank Streidl as head of commercial insurance in the UK, replacing Rob Kuchinski who is retiring at the end of the year.
Insurance Taskmaster Episode Four: Detecting motor fraud in and around Euro 96 [1996]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some of the historic challenges faced by the market over the past two centuries.
Insurance Taskmaster Episode Three: Dealing with the aftermath of The Great Storm [1987]
Insurance Post has teamed up with Verisk for a new video show, in which we tasked six industry rising stars to solve some of the biggest historic challenges faced by the market over the past two centuries.
Judge gives go-ahead to BI appeals and awards Greggs 60% of costs
Parties in three business interruption disputes have been given the green light to appeal the findings of judgments handed down last month in relation to issues including the deduction of furlough payments and the aggregation of losses.