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WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Boardroom video: Is the customer always right? – strengthening bonds and responding to policyholder needs post-lockdown
In this video sponsored by Salesforce and recorded as part of the Insurance Post Live Annual Conference 2021 an expert panel discuss:
Post LIVE: Insurance needs to get rid of 'Shakespearean language' to build back trust
The key for the insurance sector to build back trust with consumers is ensuring wordings are clear and make sense, George Beattie, head of incubation underwriting at Beazley told viewers of the Post LIVE annual conference today.
Post LIVE Tech: Future proofing systems
Change is business as normal and insurance companies should be designing IT systems with flexibility rather than built to last technology, experts said at Post’s LIVE Technology conference.
Digital Bar Quarterly: Chasing pack strive to overtake Aviva in scramble for digital services, with Admiral and More Than leading the way
In the first of a new quarterly column Altus Consulting insurance director Mark Andrews dissects the data from its Digital Bar to highlight the lack of uptake of data enrichment to enable quick quote for direct customers, with many journeys still…
Esure CEO says PCWs remain key to ambition to be UK's pre-eminent digital insurer
Price comparison websites remain integral to Esure’s plans to be the UK’s “pre-eminent digital insurer” despite fears their market share could shrink after regulatory intervention, CEO David McMillan told Post.
Comparison sites’ growth fortunes mixed in pandemic year
Comparison sites had mixed fortunes in terms of growth in 2020, as a third-quarter bounce-back in car insurance sales offset some, but not all, of the initial impact of Covid-19.
Admiral to pocket £450m for comparison subsidiary despite claiming it had 'no plans' to sell Penguin Portals
Admiral Group has reached an agreement with the owner of Uswitch and Zoopla for the sale of price comparison subsidiary Penguin Portals Group for over £500m.
Briefing: Keeping the Admiral ‘freight train’ on track - what lies ahead for CEO Milena Mondini de Focatiis
In Milena Mondini de Focatiis Admiral has its first CEO who was not involved with the launch of the business in 1993.
Kitsune closure shows scale and niche challenges for MGAs
Brightside’s decision to put car and van managing general agent Kitsune into run-off has reinforced the need for volume and specialism, according to experts who warned that entering the market now would not be for the faint-hearted.
Briefing: Media owner could signal bright Future for Go Compare
This week media group Future had offer terms accepted to buy Go Compare parent Goco. Post content director Jonathan Swift looks at how the deal could help reposition the aggregator away from expensive advertising, to a more customer-centric approach…
Q&A: Louise O'Shea, Confused
Louise O'Shea, CEO of Confused, spoke to Post about the comparison site's recent profits, its growth ambitions and what the FCA's pricing proposals will mean for consumers.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Sign up now for Post's Future of Insurance Work event
There is now just a fortnight to go before Insurance Post holds its Future of Insurance Work event.
Analysis: Price comparison websites warned of shrinking demand after dual pricing ban
Next year’s dual pricing ban will force price comparison websites to adapt if they are to stay relevant, experts have warned.
Analysis: Changing tactics - The strategy behind Aviva's aggregator push
In August, Aviva announced that it was aiming to roll out a motor insurance product under its main brand on price comparison websites this autumn.
Aviva planning aggregator motor roll out after Confused pilot
Aviva is targeting this autumn for the next stage of its move onto aggregators after a trial with Confused, Colm Holmes, Aviva CEO of general insurance, told Post.
Car insurance premiums fall but ‘uncertainty’ dogs future pricing: WTW/Confused
While average car insurance premiums fell 5% in the second quarter of 2020, deeper analysis reveals more is going on beneath the surface as Willis Towers Watson and Confused warn of future pricing “uncertainty.”
Price comparison sites report return to normality after Covid disruption
Price comparison sites saw the beginnings of a gradual return to pre-pandemic consumer behaviours in May, having seen search volumes plummet in the initial weeks of the lockdown.
Analysis: Reinsurance hikes add to motor pricing pressure
The UK motor market had the unwanted title of the biggest riser in the annual global reinsurance renewal season this January, adding another reason for intense scrutiny on insurance pricing in the loss-making sector
Former Skyscanner chief Rice-Jones to chair Admiral’s aggregator network
Admiral-owned Penguin Portals Limited has picked up ex-Skyscanner chair Margaret Rice-Jones as board leader of the aggregator network.
ABI tracker shows increase in motor premiums as calls for IPT cut amplify
The average cost of motor insurance rose to its highest level in the final quarter of 2019, according to research by the Association of British Insurers.
Car insurance premiums jump 5% in 2019: Confused and WTW
Comprehensive car insurance premiums in the UK increased by 4% in the final quarter of 2019, taking the annual uplift to 5%, according to the latest Confused Car Insurance Price Index in association with Willis Towers Watson.
This week: Rolling in it
Thursday seemed an appropriate day for insurtech Hippo to announce the outcome of its latest funding round – with temperatures reaching 38°C in places, the urge to emulate the mud-wallowing tendencies of its namesake animal became more and more tempting.