Co-operative Insurance
Pet insurers with satisfied customers revealed
Data analysis: Fairer Finance’s latest consumer survey reveals the pet insurers with the most extremely satisfied customers and examines the lessons providers need to learn from the Financial Ombudsman Service increasingly ruling in favour of complaining policyholders.
How insurance is making Manchester a northern powerhouse
Analysis: Ahead of the British Insurance Brokers’ Association’s Annual Conference taking over Manchester Central, Insurance Post Editor Emma Ann Hughes explores the challenges and opportunities facing general insurers and intermediaries based in the city.
Why you would be wrong to write off Amazon’s insurance store
Editor’s View: While Amazon’s initial insurance sales may have failed to set the world alight, Emma Ann Hughes warns the industry should be still be scared because of the e-commerce giant’s track record on delivering the convenience consumers crave.
Should the industry fear 'sleeping giant' Amazon’s first steps into insurance?
After Amazon’s much anticipated entry into the UK insurance market fell a little short of the wow factor, Scott McGee explores the corporation’s chances at succeeding.
Content Director's comment: Has Amazon missed its prime time with price comparison offering?
One of the biggest stories of the last month was Amazon’s first foray into mainstream personal lines insurance in the UK.
Amazon entry into UK insurance not the threat it was expected to be: Guidewire's Ryu
Guidewire’s co-founder and chairman Marcus Ryu believes UK insurance companies are much more “sophisticated” and “better placed” than they were 30 years ago, and new entrants such as Amazon are not a threat they were once expected to be.
Analysis: Amazon enters UK insurance not with a bang, but with a whisper
Amazon’s entry into UK insurance has been talked about for years. Has the announcement of the Amazon Insurance Store satisfied the industry-built expectations?
Amazon partners with three insurers to launch home and contents ‘Insurance Store’
Amazon has partnered with Ageas, Co-op and LV to launch the Amazon Insurance Store, offering home and contents insurance to UK customers.
Intelligence: Telematics: Boxing clever?
Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, Frances Stebbing assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.
IBM ordered to pay another £80m after it unlawfully breached Co-op IT contract
The Court of Appeal has found that IBM must pay another £80.6m to the owner of Co-operative insurance due to breach of an IT contract in 2017.
Direct Line begins green parts trial; Revolut diversifies insurance offering; RSA to recruit more adjusters; and Sabre strikes solus MGA deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
EY: investor confidence in UK FS hits new high; James Hallam backs broker start-up; Lloyd's approves insurtech Syndicate and Pen inks £300m QBE deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Thingco boss Brockman questions insurers' pricing rules preparations after hitting pause on capital raise
Thingco CEO Mike Brockman has questioned insurers’ preparedness for pricing rules that took effect at the start of the year, after the telematics insurtech hit pause on a capital raise amid uncertainty generated by the regulations.
Markerstudy strikes biggest deal to date with BGL Insurance acquisition
Markerstudy has announced its biggest deal to date with the acquisition of BGL Insurance from BGL Group.
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Boardroom video: Building business out of Covid-19
In this video recorded as part of the Insurance Post Live Annual Conference 2021 an expert panel discuss what the future UK insurance industry might look like
Brightside buy first in a pipeline of deals, says Markerstudy's Humphreys
There will be no job losses from Markerstudy buying Brightside with the brand and Bristol office being kept, Gary Humphreys, group underwriting director at Markerstudy, told Post.
IBM unlawfully breached Co-op IT contract and must pay £13m, High Court rules
Co-op Insurance has won its claim against IBM for breach of an IT contract in 2017 and is entitled to a £13m net sum, the High Court has ruled.
UK Insurer Hot Seat 100: who has been at the top the longest?
Post has compiled a list of the 100 highest profile people working at the top for UK general insurers, Lloyd’s vehicles, international insurers with a UK presence, regulators, trade bodies and markets based on how long they have been in the hot seat.
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Markerstudy restructures debts and looks to acquisitions with £200m PE-led investment
Markerstudy has agreed a £200m investment led by private equity firm Pollen Street Capital, which will see its debts to Qatar Re restructured and fund organic and acquisition-led growth.