The Citizens' Advice super complaint has highlighted that insurers needs to do more to serve existing customers, but James Dalton, director of general insurance policy at the Association of British Insurers believes its important to stress that the…
Insurers, brokers and price comparison sites have welcomed a Competition and Markets Authority investigation into Compare the Market’s use of a controversial clause that prevents home insurers from offering cheaper prices elsewhere, but brokers argue…
As whiplash legislation speeds through parliament, claims management companies have increasingly been looking into other avenues to keep the coffers full and cavity wall insulation claims have spiked. CMCs may be the industry’s own bugbear, but this…
Over the past two-and-a-half years, I have written in this column no less than three articles urging insurers to act on the problem of dual pricing.
The industry has welcomed a freeze on insurance premium tax in the Autumn Budget 2018
Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion’s first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband,…
From the app that arranges insurance for a day to the online service that pays claims in less than one minute, digital technology has transformed the face of the insurance sector. Post takes a closer look at the insurtech movement and its partnership…
Martin Bridges has taken on the role of Corporate Affairs Manager at the British Insurance Brokers’ Association.
Honcho has become the first ‘reverse auction marketplace’ to gain Biba associate membership, but the firm alleges that software house delays have pushed its launch date back
Over twenty insurtech start-ups have today pledged their support for a new alliance which aims to ultimately evolve into a fully fledged specialist association.
LV was acclaimed as the Insurance Brand of the Year at last night’s Insurance Marketing and PR Awards
The controversy over the proposed Civil Liability Bill has centred on whether the changes represent a good deal for consumers or for the insurers.
This year at the football World Cup we heard more female commentators voicing their opinions on the beautiful game than ever before. A woman sat on the Croatian bench at England’s losing semi-final match and many women came out and admitted to not only…
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Insurance has talked the diversity talk for several years now. And yet, the industry still displays all-male or all-pale panels. How can it become truly inclusive?
Loyal customers are being penalised for staying with an insurance provider, leaving thousands paying excessive home insurance premiums, according to Which?
Tough mudders, equal measures and Pride matters
Insurance has come under fire for the way it prices policies. Jonathan Davidson, director of retail at the Financial Conduct Authority, discusses the problem with Martin Croucher
The Automated and Electric Vehicles Bill has passed through parliament and gained royal assent.
Exclusive: Former Axa UK CEO Amanda Blanc, who is currently on gardening leave, has hit out after the British Insurance Brokers Association tweeted a photo of an all-white, all-male Large Brokers’ Advisory Board.
Aviva and GRP’s split rekindles the consolidator commission debate
Post editor Stephanie Denton won overall journalist of the year award, in a year which saw the publication pick up 10 nominations.
Laws to curb whiplash claims have passed through the House of Lords, the first step toward ending what the industry describes as Britain's 'compensation culture'.
A new Bill has been introduced to the House of Commons which would, if passed, enable Pool Re to extend business interruption cover to include losses that do not arise from physical damage to property.