The biggest opportunity for insurers to improve their performance is in relation to customer loyalty, which ranked above price as a decision driver when it comes to picking a provider, according to research by the Chartered Insurance Institute.
The onset of climate change and the increased risk of flooding that comes with it could necessitate a ‘Flood Re Plus’ covering commercial properties, the UK risk management association Airmic told Post.
First Central Group is seeking external investment which will see its founders reduce their stake in the Guernsey headquartered insurance group, Post can reveal.
It feels as if 2019 was an uncomfortable year for the general insurance market as it never quite seemed to grasp control of its own destiny. Wherever you look, carefully laid plans were derailed by the unexpected – and often unwanted – intervention of…
More than 800 houses have been evacuated due to flooding and many of those families won't be back in their home for Christmas. Flood warnings are still in place and there are reports that flood defence equipment is being stolen.
Insurance trade bodies have found themselves at loggerheads over whether part of insurance premium tax should be ring-fenced for flood defences.
This week, some Post colleagues and I attended CFC Underwriting's annual Halloween party. The theme this year was carnival, and accordingly, the party was full of clowns, fortune tellers and more than the odd Joker.
British Insurance Brokers' Association CEO Steve White ponders what proportionate regulation for insurance brokers should look like.
AM Best has confirmed it is launching a new innovation score for carriers, because innovation is seen to be "just as critical to insurers’ success as the strength of their balance sheet" and, according to Dave Walsh, CEO of CFC Underwriting, it seems…
The withdrawal deal between the UK and EU does not provide certainty for the insurance industry, the British Insurance Brokers’ Association has warned.
The British Insurance Brokers' Association has selected 'A year to pioneer' as the theme of its 2020 conference and exhibition, which will be held in Manchester Central on 13 and 14 May next year.
UK motorists are unaware of the legal requirements to drive in the European Union if we leave Europe without a deal, warn insurers and brokers.
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
The 2019 Gay Pride march brought central London’s streets to a colourful standstill recently, and it was a reminder how much progress we have made towards becoming a society at ease with diversity of all forms writes Sharon Bishop, CEO of Close Brothers…
This week the best and brightest in the insurance community gathered in the Royal Albert Hall for the 25th British Insurance Awards.
The British Insurance Brokers’ Association has made two key board appointments, as Aon's Julie Page steps down from her deputy chair role.
When starting out as HR director at Ageas, employees were extremely reluctant to admit they had symptoms of stress, anxiety or depression, writes Lyn Nicholls. Unfortunately, this denial resulted in what people like psychologist Professor Tanya Byron…
The government has promised to review the application of the Insurance Premium Tax. But does the planned review go far enough?
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
The tipping point between level two and level three automation is a potentially dangerous place, according to the head of motor at Direct Line.
Diversity and inclusion have moved from buzzwords to being embraced by the insurance industry for all the right reasons but is it doing enough?
Challenging conversations, supporting good causes and embracing diversity
Exclusive: Ageas has closed its app-based millennial insurtech Back Me Up to new business.