British Insurance Brokers' Association (Biba)
Trade Voice: Biba’s Steve White on why brokers should share good news stories
Steve White, CEO of the British Insurance Brokers’ Association, calls on the industry to publicise case studies of claims gone right to spur awareness of how it can make a positive difference.
Could insurance brokers soon face caps on commission?
Analysis: As the government demands pulling the plug on unfair insurance commission, Frances Stebbing examines whether the regulator could change the rules for how brokers get paid.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
‘Serious concerns’ about Ombudsman power to increase redress awards by 20% in two years
Industry experts shared concerns that the Financial Ombudsman Service's award limits are “very high” and could push small firms out of business.
FOS aims to slash insurance complaints queue
The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses to settle with policyholders before an investigation is launched.
Diary of an Insurer: Axa Commercial's Sarah Mallaby
Sarah Mallaby, distribution and trading director of Axa Commercial, prepares for the Biba conference, the British Insurance Awards and gets ready to launch new propositions in SME and motor trade.
Interview: Peter Elliot on why he gave up the insurance boardroom to drive aid ambulances to Ukraine
To mark the first anniversary of the Russian invasion of Ukraine Jonathan Swift spoke to retired insurance marketing veteran Peter Elliot about how the conflict changed his life.
Insurance Post Podcast: Are insurers ready for the FCA’s Consumer Duty?
Insurers who think they've already met the Financial Conduct Authority’s Consumer Duty requirements shouldn't be "resting on their laurels", DAC Beachcroft has warned.
Why insurance should be recession proof
Editor's View: Insurance Post Editor Emma Ann Hughes kicks the tires of insurance to see if the industry is right to be pessimistic about its prospects at the moment.
Regulation and cyber dominate in Biba's 2023 manifesto
The British Insurance Brokers’ Association has laid out increasing take-up of cyber insurance and reducing the cost regulation as top priorities for 2023.
Trade Voice: Biba CEO on why brokers should listen to the Dalai Lama
Steve White, CEO of the British Insurance Brokers' Association, explains why brokers should listen to the Dalai Lama and be clear with customers about what "bang they are getting for their buck."
Jonathan Evans re-elected as Biba chair
The board of British Insurance Brokers’ Association has extended Jonathan Evans’ tenure as chair of the association for a further three years.
Sunak's plans to create more data analysts welcomed
Prime Minister Rishi Sunak’s plan to ensure all pupils in England study some form of maths until aged 18 has been welcomed by industry trade bodies.
Most-read insurance stories in 2022 revealed
The most-read Post stories of 2022 show what captured the insurance industry's attention as pandemic restrictions were lifted, inflation soared, many sectors went out on strike for improved pay and cyber-crime continued to escalate.
FCA says it will ensure ‘the polluter pays’ in FSCS review update
The main theme of feedback to a recent review of the Financial Services Compensation Scheme was the importance of firms improving their conduct to reduce the frequency at which the scheme is called into action, the Financial Conduct Authority has said.
Briefing: Government makes demands to Biba in response to ‘disturbing remuneration’ practices
The Secretary of State for Levelling Up, Housing & Communities, Simon Clarke has demanded ‘immediate changes’, ordering the British Insurance Brokers’ Association to address ‘disturbing’ remuneration practices following a Financial Conduct Authority…
Intelligence: Tackling subsidence surges in a climate change era
With hot summers becoming more likely in the future, subsidence surge and event years may be the new norm. Fiona Nicolson looks at how insurers are preparing for these claims in a climate change environment.
Insurance fraud expected to rise this year, reversing 2021 trends
Insurers and counter-fraud specialists expect the level of insurance fraud to increase this year, with the cost-of-living crisis driving more people to make dishonest claims.
Intelligence: Grenfell - five years on
Five years have passed since 72 victims lost their lives after after a fire ripped through a building featuring unsafe cladding. Rachel Gordon investigates what insurers have learnt from this, how building standards have moved on and if the prospects of…
Cool industry reception for regulatory interventions to solve dearth of cover
The Federation of Small Businesses has called on the Financial Conduct Authority to act in response to a survey it conducted that found that many businesses are finding it difficult to find insurance.
FSB calls on insurance industry to tackle widespread confusion over what commercial policies cover
The Federation of Small Businesses has called on the insurance industry to improve the clarity of policy wordings after it found that 30% of small businesses and the self employed have difficulties understanding what their insurance covers.
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: A ‘boring’ reputation leaves brokers facing hiring struggles
Recruitment issues have hindered UK brokers’ optimistic growth expectations and are impacting insurance brokers of all sizes, according to research from Aviv