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Aviva

Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers.  Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.

Keelan Westall offers to beat quotes

Wholesale property insurance broker Keelan Westall has launched a ‘guarantee to beat’ initiative promising to beat premiums by 10% for commercial property risks over £500 until the end of the year.

Fraud rise feared in riot aftermath

Mihir Pandya, Allianz fraud manager, has warned spurious claims could rise in the aftermath of this month’s riots and a potential double-dip recession.

Disaster recovery - SME: Dealing with disaster

SMEs would flounder in the face of a disaster, with a large proportion going out of business completely. Edward Murray asks why, therefore, it remains so hard to get them to engage with disaster recovery planning.

Insurers extend riot notification period

Insurers have extended their claims notification periods for claims resulting from the riots in response to the government’s own extension of the notification period under the Riot (Damages) Act compensation scheme.

Aviva rules out target change despite over-achieving

Aviva has pinpointed a much improved private motor result as being pivotal to it posting an above-target combined ratio of 96% (H1 2010: 98%) for its half-year UK general insurance business. But despite emphasising “strong continued momentum” in UK GI…

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