Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
My best 11 Paul Muir, One Answer Network
One Answer Network managing director, and possible Crystal Palace fan, Paul Muir selects this week’s Best XI for a potential insurance start-up firm. Muir has chosen a blend of underwriters and brokers as well as football icon David Beckham to skipper…
Claims event: Record unemployment could boost interest in industry
The UK’s record level of unemployment could provide a recruitment opportunity for the insurance claims sector, Aviva technical claims manager Tim Andrews suggested.
Broker report reveals Aviva, Chartis and RSA drop in underwriting service
Insurers must do more to boost satisfaction among brokers, according to a Brokerbility survey that suggested Axa is currently the only firm performing above the 80% approval benchmark.
Climate change: A changing environment
With insurers rushing to provide environmental cover, how are they performing themselves in the climate change stakes?
Aviva to merge Irish and UK operations
Aviva is to scrap its separate company in the Republic of Ireland and merge its operation with the UK, cutting up to 950 jobs over two years.
Aviva merges Irish and UK operations
Aviva is to scrap its separate company in the Republic of Ireland and merge its operation with the UK, cutting as many 950 jobs over two years.
Home & Legacy in broker push
High net worth underwriting agency Home & Legacy has announced ambitious expansion plans on the back of slicker technology and a six-month 2.5% boost in commission paid to brokers.
Hodges makes first mark on Towergate with Barr and Rea moves
Towergate’s new group chief executive Mark Hodges has made his first mark on the business he took over at the start of September.
Interview - Ann Haugh: Making the right decisions
UK CEO of Zurich Global Corporate Ann Haugh has never been averse to taking risks and reveals her determination to grow the business is as strong as it is strategic.
Topham lands Quote Me Happy role
Former Green Flag director Henry Topham has been named as retail and trading director of Aviva’s recently launched Quote Me Happy brand.
Aviva unveils new personal lines and commercial underwriting heads
Aviva has bolstered its underwriting, pricing and products team with four new senior appointments.
Aviva jobs hang in the balance
Aviva has refused to comment on speculation that it will axe 1000 jobs in Ireland.
80mph motorway speed limit to raise premiums
The proposed increased speed limit on motorways could lead to more deaths and injuries and inevitably higher premiums.
Penny Black’s insurance week
Penny was not at the Conservative Party conference this week but couldn’t help but notice her chums at Lloyd’s broker Windsor, which does a bit of business with the Tories, had pulled a blinder on the publicity front.
My best 11: Alistair Steward, Questgates
Alistair Steward, director at loss adjusting company Questgates, names his Best XI for a potential start-up insurance company. Steward has chosen from the insurance elite, the celebrity world and the galaxy of football stars to select his dream team.
Axa wins multi-year commercial deal from Aviva
Axa Commercial Lines has taken a strategic step towards its £1.2bn GWP target by winning a three-year deal from Aviva, the incumbent insurer of 25 years, for commercial property owners, Bruntwood.
BIS 2011: ‘Sexy data’ set to change insurance industry
Delegates at the British Insurance Summit were told in no uncertain terms that technology and social media are here to stay and were urged to be a part of it.
Interview - Simon Burley: Adjusting the image
Simon Burley, the new president of the CILA, promises to transform the image of the claims industry and improve the reputation of loss adjusters in the UK.
Aviva tones down Downton Abbey ads
Aviva has bowed to public pressure and toned down its Downtown Abbey motorcycle crash victim ads.
Aviva Ireland restructuring could lead to job cuts
Aviva talks to Unite about restructuring plans in Ireland, which could lead to between 300 and 500 job losses.
BIS 2011: Technology to ‘rejuvenate’ insurance
Delegates at the British Insurance Summit were told in no uncertain terms that technology and social media are here to stay and urged to be a part of it.
Penny Black's insurance week
Penny was very close to whipping out her cheque book at the sight of the all the diamond jewellery up for auction at Sterling Insurance’s open day.
Bruce joins UK General in bid to boost growth of commercial lines
UK General has appointed Cathie Bruce to the newly created position of commercial managing director, hoping the new high-profile role will help mimic the success of Rural Insurance.
Looking back - 1991: Hitting the hot hatches
On 26 September 1991, Post reported a tale familiar to today’s law-abiding general public: soaring motor insurance premiums. Current year-on-year rises cited are in the region of 30% to 40%, but the figures from 20 years ago suggested hikes of up to 74%…