Opinion
Trade Voice: Higher standards of legal professionalism to tackle claims woes
For some, claims litigation is big business. The claims market is remarkably resilient and adaptable, seemingly capable of an endless identification of new claims opportunities to maintain and grow revenue and profits
C-Suite Broker: Bollington's Paul Moors on why broking is like football
As a season ticket holder at Manchester United, every other Saturday I take my seat at the Theatre of Dreams, dreams that haven’t been too pleasant this year
C-Suite Insurer: Lloyds Banking Group's Bill Cooper on securing better returns on investments
The current environment for insurers and brokers remains challenging as they continue to wrestle with the cost of regulatory change, shifting consumer habits and very low interest rates
C-Suite Europe: Ageas' Bart De Smet on mergers and alliances
Recent consolidation moves must not overshadow the business opportunities offered by joint ventures: the acronym M&A could be redefined as mergers and alliances.
Fraud Focus: DWF's Jamie Taylor asks if small is beautiful
Does a small claim equate to a small risk of fraud detection? How might fraudster behaviours change once the seemingly inescapable raising of the small claims track limit is implemented?
C-Suite - Insurer: Allianz's David Martin on the scourge of underinsurance
Poorly judged estimates in the SME market can leave customers seriously out of pocket when it comes to making a claim.
North of the Border: Reform of the civil court
The changes to Scotland's civil court system have taken effect – what exactly do they entail and how is the transition going?
Legal: Macro trends to hit casualty market
The London insurance district is plugged into so many global markets that macroeconomic issues on the other side of the world can translate into problems much closer to home.
Telematics tales: Home is where the app is
For the past five years the general insurance industry has been buzzing about telematics.
C-Suite Insurer: Zurich's Karl Helgesen on the unprecedented pace of technology
As I look out to the horizon I can't help but feel incredibly excited and perhaps a little apprehensive. We are seeing technology develop at an unprecedented pace, coupled with a sharpened focus on the customer and a reform agenda that could change the…
C-Suite Broker: Willis Tower Watson's Nicolas Aubert on pushing the London Market forward
Over the years, the London insurance and reinsurance market has faced many challenges and changes, but to date it has successfully navigated these choppy waters.
Editor's comment: Time for change
Former Prime Minister Harold Wilson warned: “He who rejects change is the architect of decay.” And 2016 will go down in the annals of insurance history as a year of change.
C-Suite Claims: Interim payments can promote insurance
Nehemiah Neo explains how loss adjusters can help support the reputation of the industry by helping facilitate interim payments when disaster strikes.
Trade Voice: The ABI's James Dalton on the public perception of insurance
Perception does not always reflect reality. If it did, then public perceptions of the insurance industry - and our reputation - would be better than they are.
Europe: Building success for construction firms
The improving Spanish infrastructure sector offers an opportunity for local insurers.
C-Suite Insurer: XL Catlin's Jonathan Eaton on the perils of misdeclared cargo
Misdeclared cargo is a problem that has long caused headaches for the shipping industry.
Legal: What fixed fees won't fix
While whiplash reform has grabbed all the headlines of late, potential changes to the recoverability of legal costs in personal injury claims could be just as significant for the industry
C-Suite Broker: Brightside's Mark Cliff on the trend for insurers to move to brokers
The last car I bought was a large 4x4. As I drove it around I noticed plenty of other people driving the same model of car on the road - these cars seemed to be everywhere.
C-Suite Insurer: Liberty's Matthew Moore on attracting millenials to insurance
Change within the specialty insurance and reinsurance markets is as fast-paced as any part of the financial sector
Editor's comment: Do you have our loyalty card?
I got a ‘call’ from my mum the other day. I mean I speak to her every day and she only lives half a mile away but this was one of those ‘could you please do something for me?’ calls.
C-Suite Broker: Jelf's Phil Barton on the prospects for networks
Some industry commentators are predicting the death of the network - others see them only growing in stature. Why is opinion so divided?
C-Suite Broker: Marsh's Charles Beresford-Davies on the importance of communication around the Insurance Act
With the implementation of the Insurance Act imminent, insureds are already attempting to seize the opportunity to gain the benefits
C-Suite Insurer: Axa's Jon Walker on the elephant in the room – the broker-insurer relationship
Culturally, the industry has come a long way in the past few years.
North of the Border: A cure for prescription?
In Scotland, in most non-personal injury actions, the doctrine of negative prescription has the effect of extinguishing a party’s right to damages.