Opinion
Editor's Comment: Fighting for recognition
Last week Post, with its sister title Insurance Age, launched its first online Oxford-style debate, asking readers if insurance will ever match medicine, law or accountancy as a profession.
Trust in Insurance: Blog: How deep is your love?
The aim to make money means customers start with the assumption that insurers will reject claims.
C-Suite - Broker: Time to go big on analytics
Brokers need to respond quicker to client demand for recommendations based on big data.
Editor's Comment: A significant loss for AIG?
The news that AIG’s UK managing director Jacqueline McNamee is among those implicated in the cost-cutting and restructuring initiative for the insurer, which is expected to cost $500m (£326.9m) but also create annualised savings of $400m to $500m, has…
C-Suite: Tracking driving behaviour on the smartphone
Smartphone telematics apps are providing valuable data for insurers writes Paul Stacy.
C-suite - Insurer: Earning trust
Trust comes in rational and emotional forms, and there’s a way of winning both from customers
C-Suite - Broker: Change looming
The Insurance Act will have a massive effect on the way clients, brokers and insurers interact
Trade Voice: All change
With the Insurance Act and several important decisions in the courts, it’s been a busy year legally speaking
Legal update: Late revival but early introduction?
The market needs to consider the impact of late payment provisions now, says Nick Young
Editor's comment: Join the digital revolution
It’s fair to say that most people wouldn’t describe the current UK insurance industry as digitally innovative.
C-Suite: Insurer - Forever friends
Every customer wants to feel their insurer is doing right by them.
Europe: Ready for schemes
Schemes business is booming in the UK, but what of the European market?
Legal Update: A more level playing field?
Recent cases indicate a more robust court approach to vicarious liability, says Alastair Gillespie.
C-Suite - Insurer: The devil in the details
Urgent changes need to be made to remove the financial incentives at the heart of injury claims.
Editor's comment: Man on the moon
This week John Lewis released its Christmas advertisement – the Man on the Moon – causing even the most stiff-upper-lipped Brit to shed a tear.
News Editor's Comment: Improving diversity
The issue of diversity in insurance got another airing last week, when it was cited in the launch of a discussion paper concerning succession planning.
Trust in Insurance: Blog: The admin fee rip-off
The regulator needs to get involved to enforce a blanket ban on unfair extras.
C-Suite - Insurer: It’s a small world after all
SMEs are key to economy growth in the UK – and with globalisation a reality, they face numerous risks.
Legal Update: Shaking up cost control
Few would argue that post-claim legal costs management grabs the headlines in the same way as other areas of general insurance claims work. Perhaps one explanation for this is the 2013 reforms, vaunted as the ‘silver bullet' for managing legal costs in…
Halloween Costumes: The burning issue
A high-profile Halloween accident has put the classification of fancy dress costumes into the spotlight, but current standards fall well short of consumer expectations
Editor's comment: Great Scott!
Last week was Back to the Future day – 21 October 2015 – the date film character Marty McFly travels to in the second instalment of the sci-fi trilogy.
C-Suite: Success in international markets demands strong cultural awareness
When considering international expansion, one thing is often overlooked, and yet it should be the number one priority for CEOs: the need to recognise and respond to local cultures and ways of doing business.
North of the Border: Time for an update
The long-awaited changes to the Scottish civil court system have finally taken effect.
C-Suite - Broker: Power to the people
Treat clients as you would treat your friends, and reap the professional rewards, says Janice Deakin.