Opinion
C-Suite Broker: JLT's Paul Knowles - Changing terrorism trends demand new insurance solutions
As we saw with the recent tragic events in Brussels and Lahore, as well as events preceding that elsewhere in Europe and the Middle East, terrorism is an evolving risk that presents significant challenges to our clients and the insurance industry
C-Suite Insurer: Covéa's Adrian Furness - Standing up for customers
I’m concerned that as the debate about the latest whiplash reforms gets louder (I’m being polite), the most important person in the process is being forgotten - the customer
Fraud Focus: Clampdown on CMCs
In October 2015, the Ministry of Justice announced it was clamping down on rogue claims management companies and had established a review to examine the nature and extent of the problems in the market and make recommendations to improve the regulatory…
Flood Re updates, Legacy sell offs, fraudsters, lobbying and solicitors' PI
The best of Post the last week in case you missed it
Editor's Comment: What makes a family?
We have a complicated extended family tree and, rather than depending on blood links, I tell my son that family are the people who love you, which makes more sense to us
Legal: An opportunity to crack whiplash
The government is making a concerted effort to reduce the number of whiplash claims and consequently reduce the cost of motor insurance
C-Suite Insurer: Esure's Stuart Vann - Fraud and what more the industry can do
Although there has been significant progress, there is more for insurers to do in reducing levels of opportunistic fraud
Penny Black's Insurance Week - 24 March 2016
All the latest gossip from the world of insurance
Trade Voice: Airmic's John Hurrell - The value of insurance
It is more important than ever for the market and its customers to work together to demonstrate the value of commercial insurance
C-Suite Broker: Gallagher's Sue Langley - Tackling gender inequality
Recent initiatives to tackle inequality in the workplace are welcome – but are they enough?
C-Suite Insurer: Hiscox's Robert Childs - Good in a crisis
It is in an emergency that the industry’s expertise is needed most. It’s up to London to lead the way
Comment: ABI's Paul Evans and Biba's Lord Hunt says customers must be handled with care
The ABI and Biba have come together to provide a code of good practice for vulnerable customers
Editor's Comment: Pulling off the sticking plaster
I believe in getting bad news out of the way quickly and nasty things over and done with – then we can move on to the fun things, or the ‘adventure’ as I call it.
Editor's comment: The bad apple?
Regulation is a good thing … except where it is bad thing.
C-suite Broker: Lockton's Mike Hammond - Turn that frown upside down
It’s time to stop talking negatively and start focusing on the potential for positive outcomes
C-suite Insurer: Aviva's Rob Townend - Well done insurers
By showing the value of insurance and the claims process, customers may one day say “well done”
C-Suite MGA: Dual's Talbir Bains - Mind and matter
A culture of firm underwriting discipline will breed sustainability and scalability
Penny Black's Insurance Week - 17 March 2016
Penny is feeling empowered as a women after spending Friday at the Southbank’s Women of the World festival of diversity.
Legal Update: Take care over CFA transfers
Transferring a PI claim to another law firm could be bad news for the claimant as this recent case shows, but also, most welcome for insurers, argue Joanne Staphnill and Abigail Taylor
Insura Insight 360: Help shape the SME market of the future
Susannah Schofield explains why insight and data are key to helping insurers and brokers understand commercial customer’s demands.
Editor's comment: Not an easy target
While insurers are busy trying to inform customers that the sector is not an easy target for fraud there are fears that it is becoming an easy target for the government to make money instead.
C-Suite - Insurer: Paws for thought
Vets and insurers should work together to develop and shape the pet insurance market
Legal Update: A sea of trouble for conveyancing
Flood Re is widely welcomed, but it also poses risks for those working in the property field and insurers may see a rise in claims
Cash-for-Crash Fraud: Beating the fraudsters
The Welsh Police have done a sterling job breaking a large car insurance fraud ring in South Wales – but there are fears such scams will go undetected unless the British insurance industry improves its detection powers