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C-Suite Insurer: Hiscox's Robert Childs - Good in a crisis

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It is in an emergency that the industry’s expertise is needed most. It’s up to London to lead the way

Disasters are an unfortunate fact of life, and one that our industry takes very seriously. They represent what we are here for: a promise to pay. Although insurers routinely model the potential

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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