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Opinion

Pen's Nick Wright on the future of sales and marketing

The pandemic has accelerated the move to digital and remote engagement and forced many transactions online. Nick Wright, chief business development officer for Pen Underwriting, asks if insurance will ever return to good old fashioned face-to-face…

QBE’s Emma Higgins on the new way of working

After the insurance industry adapted quickly to operating remotely last year, it now faces the challenge of addressing new ways of working in the future, says Emma Higgins, chief human resources officer at QBE Europe.

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