C-Quence boss: ‘Change narrative’ for better customer outcomes
The insurance industry needs to “adapt, innovate and overcome” to get close to achieving the service standards and operational efficiencies that should be afforded by recent technological advancements.
That was the message from Elliot Biggs, CIO of C-Quence, during his keynote presentation ‘Breaking down the barriers to data acquisition and innovation’, at the Insurance Post Technology and AI Club
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