Upcoming webinar: The future of insurance fraud


Post in association with Shift Technology will host a live webinar on 23 June where an expert panel will discuss how the insurance industry is adapting to changes in fraud and what we can learn from the past to inform the future.

While fraud practices have evolved over the years, in more recent times insurers have been able to better detect fraud and have seen significant savings. 

The Insurance Fraud Bureau has partnered with Shift Technology to help better detect fraud and ultimately protect people in a rapidly changing fraud landscape. As fraudsters become increasingly sophisticated, the insurance industry needs to adapt to respond as quickly and effectively as possible.

The IFB has seen changes in the way organised fraudsters carry out crash for cash scams – with the evolution of contrived, staged and through to deliberately induced collisions putting UK motorists’ lives at risk. Historically, fraudsters relied on personal injury claims after these fake collisions, but this has developed to include claims for associated costs such as vehicle storage, recovery and the hire of replacement vehicles. There has also been a rise in application fraud where scammers are using an individual’s personal information or fabricating details. 

During times of recession, the frequency of scams has the potential to increase significantly.  

Topics to be covered include:

  • What impact will the whiplash reforms have on fraud?
  • How could fraudsters adapt their tactics and focus – will we see fraud evolve into other product lines?
  • The Covid-19 recession will potentially see fraud volumes increase in the next few years. How can insurers ensure they’re prepared for this?
  • Autonomous vehicles are on the horizon – what implications does that have on insurance and fraud?
  • What other factors could change the face of fraud? 
  • How can technology help businesses become more agile when using their data to detect fraudulent claims? 

Joining us for the discussion are:

Scott Clayton, head of claims fraud, Zurich
Matt Crabtree, complex and organised crime manager, LV
Arnaud Grapinet, chief data scientist, Shift Technology
Stephen Dalton, head of intelligence and investigations, Insurance Fraud Bureau
Jon Radford, SIU claims manager, QBE Europe


Register for this free webinar

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