A question of timing.

The Law Commission has finished a comprehensive review which put limitation periods in all claims under the microscope. Andrew Parker examines the commission's findings and proposals.

Accidents will happen.

As the 'someone's-to-blame, so someone must pay' mentality seems to grow, Ken Cannar outlines the forseeability factor, which allows the legal profession to accept that there are some situations in which it is impossible to apportion fault.

Everybody's talking at me.

The telephone has become perhaps the most valuable business-selling tool to companies, and more insurers are exploiting its benefits through call centres. Alex Miller reports.

The standards setter.

After turning several businesses around, Mark Wood has the opportunity to repeat the trick by turning AXA into a world-beating company. He is supremely confident that he will succeed, says Tim Collison.

Legal eagles fly to commercial.

Solicitors' fears about the future of their indemnity cover has seen many fleeing to the commercial market, a move which could bring a £200m a year premium windfall. But the switch won't be easy, says John Miller.

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