Commercial
Good customer care inspires great confidence.
Responding to Peter Hubbard's comments, (View from the top, PM 18 April, p17) I think that the main ...
The heart and soul of business.
Strategic Shorts is a new series in which a management consultant offers insights into planning for successful business.
Arthur Gallagher reports 24% rise in profit
(Re)insurance broker Arthur Gallagher has reported a net profit of $33.7m for the first quarter of 20...
Moody's downgrades Chaucer syndicate
Ratings agency Moody's has downgraded the syndicate performance rating of Chaucer's syndicate 1096 fr...
Investigating and reserving subsidence claims - 18 June 2002, The
Subsidence poses an enormous challenge to insurers, loss adjusters and a wide range of specialist co...
Magnetic north.
Manchester is attracting a great deal of interest. Rejuvenation and renewal has secured it the Commonwealth Games, the British Insurance Brokers' Association annual conference - not to mention the many brokers and insurers that have made this exciting…
CILA: admitting assessors is bold step.
The Chartered Institute of Loss Adjusters has taken a bold step in agreeing to admit loss assessors ...
Bluesure studies broker-only option.
Insurance start-up Bluesure this week said it had received 474 applications from brokers wanting to ...
SPS Infoquest bought by Business & Decision.
Consulting and data engineering company SPS Infoquest has been bought by French consultancy Business...
Harman Wicks & Swayne implements new telephone system.
Harman Wicks & Swayne, which deals in broking and servicing of insurance and reinsurance, has implem...
Medical brokers have voted Standard Life Healthcare as winner ...
Medical brokers have voted Standard Life Healthcare as winner of their 2002 insurer performance surv...
On the straight and narrow?
Ian McNeil encourages risk managers to widen their scope of reference when risk profiling by being aware that a company's ethics and values can also be a key area of risk.
Goals galore in PM football competition.
Post Magazine's fifth charity football competition, sponsored by Impact Plus, kicked off last week, ...
Building a better broker body.
As the AIIB and BIBA move closer to full integration, Mike Williams, chief executive of BIBA, talks to Edward Murray about his aims to make the new body truly representative of the broking industry, and to ensure the merger is a smooth transition for all…
BIBA aims high.
Entitled 'Scaling the heights', the setting for this year's British Insurance Brokers' Association conference will be Manchester. Jane Bernstein previews the event, which, with its central theme of trust within the insurance industry, looks set to…
The London P&I Club achieved its premium income targets ...
The London P&I Club achieved its premium income targets during the renewal negotiations completed on...
Following insurer savings of up to 30% ...
Following insurer savings of up to 30% on property damage claims through the use of its Net-Works sy...
Brittania links up with DAS.
Roadside recovery specialist Brittania Rescue has teamed up with legal expenses insurer DAS in a mov...
There will be a 10 year delay before final distributions ...
There will be a 10 year delay before final distributions to creditors of collapsed Australian insure...
Covering all the angles.
As the public becomes more litigious and the law more complex, commercial clients are demanding more from their insurance. Simon Threadgold looks at the spectrum of covers available as insurers and brokers mix and match to protect against any eventuality.
Ark First emerges from ISS takeover.
Risk management specialist Ark First is to launch an application service provider model, which it cl...
Appointment at Dawnay, Day Insurance Services.
West End-based Dawnay, Day Insurance Services, part of the Dawnay, Day Group, has promoted Ian Lee t...
Big push for smaller brokers.
As the AIIB and BIBA are poised to merge, many are worried small brokers will lose out. Mike Slack, chairman of the AIIB, explains to Edward Murray his intention to keep smaller members' interests very much in the frame at BIBA.
NU management shake-up.
Norwich Union has appointed Bryan Jenkins, currently retail business director, as chief executive of...