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Commercial

National service.

A large number of provincial brokers are making a splash in the market, beating the bigger intermediaries at their own game because of their more flexible approach and personal service, says Rachel Gordon, who discovers that for insurers, standards are…

Appointment at MCE.

Wellingborough-based insurance broker MCE has appointed Lisa Hunt to the newly-created position of t...

A positive long-term outlook.

Worldwide disasters, stock market fluctuations and government investigations into price-fixing have severely shaken the German insurance market. However, long-term prospects for the market are strong and David Fanning believes a wiser breed of insurers…

Bright young thing.

This year's recipient of the British Insurance Awards Young Achiever of the Year award - Clair Hayward - stood out from the crowd, according to the judging panel. Richard Adams finds out what she puts her success down to.

Wise-up to back-up.

Do insurers and brokers always practise what they preach over the need for robust disaster recovery and IT back-up plans? Simon Threadgold investigates the industries own risk management strategies.

Pushing the right buttons

If insurers fail to push policyholders' buttons regarding online claims services, customers will go to providers that do make the best use of the web-enabled technology, believes Jim Douglas.

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