Claims
Allianz’s Stephanie Smith on being prepared for operational resilience
Stephanie Smith, chief operating officer at Allianz Insurance, assesses how the focus on operational resilience has taken old school business continuity planning and added helpful and important extras.
Blog: Choice will drive hybrid model for claims assessment visits post-pandemic
High-net-worth adjusting will move to a hybrid model of physical and virtual claims assessments post Covid-19, says Mark Pierce, Criterion operations director.
Blog: Tech partnerships help predict and prevent not just repair and replace
Technology is changing the way insurers can access claims data and partnerships that harness this technology offer the potential to significantly improve customer experience and shift insurers' traditional focus of repair and replace onto a more…
Blog: Brexit set to drive up escape of water claims costs
Many will have breathed a sigh a relief when the government finally agreed a trade deal with the European Union at the turn of the year. However, a few months on, the cost implications for escape of water claims are now becoming clear, argues Yuling Kao…
Atlanta acquires Marmalade; Aviva in SME cyber push; Greenlight seals 13th insurtech deal; and Zurich launches flood pilot
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Former Alpha directors sued as liquidators allege unrated insurer was insolvent a year before collapse
Two former directors of failed Danish insurer Alpha are facing a DKr200m (£22.9m) lawsuit brought by the firm’s liquidators for allegedly misrepresenting the financial condition of the company a year before its collapse in 2018.
Blog: Why 'in theory' is not enough - sexual abuse claimants and the insurance industry
Tensions between abuse survivors and insurers have always been high. Dr Julie Macfarlane, a distinguished University Professor and Professor of Law (Emerita) at the University of Windsor and the Director of the National Self-Represented Litigants Project…
Ever Given losses likely to be hundreds of millions not billions, say ratings agencies
The unblocking of the Suez Canal just under a week after MV Ever Given ran aground and the apparent absence of damage to the boat, its cargo and from pollution will limit losses to hundreds of millions of dollars rather than billions, ratings agencies…
Motor insurance: Falling claims volumes reignite pricing debate
Claims volumes fell significantly in 2020 as premiums crept down slightly, insurer figures show, leading to intensified campaigner calls for current and future savings to be passed on to motorists.
Blog: New beginnings for PI claims
As we emerge out of Covid-19 and into the ‘new normal’, claims specialists are speculating what the future of insurance could look like. Peter Hamberger, head of claims – professional risks at Tokio Marine HCC, explains how the past year has impacted…
Blog: A wrong turn on the road out of lockdown?
The resumption of outdoor sports from 29 March is perhaps surprising given the risk that it creates for the spread of Covid-19, says BLM's partner for occupational disease Simon Morrow.
Court case thwarted BI claims solution that was just two weeks away, says Ardonagh’s Ross
A coalition of brokers working with Hiscox was just two weeks away from solving the problem of Covid-19 business interruption claims but the court case cut the legs off the solution, Ardonagh CEO David Ross has claimed.
Northern Ireland aims for minus 1.75% discount rate by end of May
The Northern Irish Department of Justice intends to push its minus 1.75% personal injury discount rate change through by the end of May.
Big four reinsurers look to hardening market after Covid bites to the tune of £6.5bn
The big four reinsurers believe they are poised to take advantage of the hard market in 2021, with all but Swiss Re reporting profit in 2020 despite a combined property and casualty pandemic hit of £6.5bn.
Professor Tony Maden cleared on two counts in insurance expert witness complaints
Professor Tony Maden has been cleared in two investigations by the General Medical Council over fitness to practice relating to complaints submitted by non-recent child sexual abuse claimants.
Blog: Insurance implications of the Uber Supreme Court ruling
In February the Supreme Court ruled that Uber drivers are considered to be workers rather than self-employed, with potentially serious implications for insurance, says Stuart Toal, Allianz casualty account manager, technical.
Advertising feature: British Insurance Awards 2020 winner Q&A - Sedgwick
The British Insurance Awards saw Sedgwick scoop three awards in the categories - Major Loss, Young Achiever and Digital Innovation. Post caught up with the team at Sedgwick to discuss their experiences when it comes to handling claims, what the awards…
Weddingplan claims being paid following Supreme Court BI ruling
Some claims on wedding insurance policies sold by managing general agent UK General that were initially rejected are now being paid with policyholders also receiving compensation, Post has learned.
Insurer test case BI claims payouts to March revealed
Data released by the Financial Conduct Authority shows that up to 3 March insurers had paid out £192m towards interim payments and £279m to settle Covid-19 related business interruption claims affected by the regulator’s test case, with Covéa leading the…
Ageas’ Adam Beckett on soft skills and resilience
Great business is founded on good listening, mutual trust and results, says Adam Beckett, chief distribution officer at Ageas, as he analyses the power of soft skills and emotional resilience when combined with technology.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss …
Intelligence: The impact of making Covid vaccines mandatory
With the roll out of Covid-19 vaccines under way, and firms saying they might require them to be mandatory for their staff, Post investigates what impact this could have on insurance
Government's understanding of how BI claims are calculated contains 'fundamental flaw'
The government’s understanding of insurance contracts is fundamentally flawed and endangers the chances of its expectations with respect to Covid-related business interruption claims being met, claims dispute expert Roger Flaxman has said.
For the record: Chubb bids $23bn for rival; Amazon to sell SME insurance; RAC launches pay per mile cover and London team swaps AFL for SRG
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk