Claims
Carpenters adds Faye Fishlock from DAC as head of defendant insurance services
Carpenters Group has appointed Faye Fishlock to lead its legal defence services and strengthen its offering to insurers.
Blog: Behind the scenes of lottery risk
Following Italy's scratch card lotto 'hack' scandal, which reportedly saw staff pocket millions for friends and family, Questgates' Hyperion Adjusters director Andrew Pinnion peels back the curtain on lottery risk.
Interview: Stephanie Smith, Allianz
Allianz Insurance chief operating officer Stephanie Smith virtually joined Jen Frost to discuss her engineering and aviation experiences, Allianz’s LV and Legal & General integrations and £5bn ambitions.
Whiplash portal guide for unrepresented claimants branded 'off-putting'
Critics have hit out at the "off-putting" and "complex" nature of the recently released litigants in person guide to making a claim through the incoming whiplash portal.
Allianz and LV appoint joint claims panel
Allianz and LV have appointed BLM, DWF and Keoghs to their claims legal panel and are considering joint panels across other areas, Post has learned.
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Blog: The insurance-linked securities education gap
It is vital that the education gap around insurance-linked securities is addressed, say Phoenix C Retro CEO Kirill Savrassov and Axa XL assistant underwriter Toby Pughe.
Chubb and Marsh unveil Covid-19 vaccination solution; insurtech investment hits quarterly high; motor/home premiums fall; and Aviva offers cover to new customers affected by cladding crisis
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Blog: Legal expenses insurance in a post-reform world
Handl Group chief commercial officer Chris Chatterton considers the effect of whiplash reforms on legal expenses insurance.
Government will hold insurers' 'feet to the fire' on whiplash savings: MoJ's Chalk
Whiplash rules have edged closer to their 31 May commencement, as Parliamentary Under-Secretary of State for Justice Alex Chalk said the government and regulator will hold insurers' "feet to the fire" on consumer savings if necessary.
Trade Voice: ABI’s James Dalton on insurers adapting to the new normal
James Dalton, director of general insurance policy at the Association of British Insurers, explains the steps the industry has taken to embed pandemic pledges beyond the end of lockdown.
Interview: Sean McGovern, Axa XL
Ahead of the British Insurance Brokers’ Association’s online conference next month, Axa XL CEO for the UK and Lloyd’s market Sean McGovern, told Post about his plans for growing the business with brokers, the challenges of becoming boss during the…
Small claims track limit changes as whiplash rules get Lords committee green light
Parliamentary under-secretary for the Ministry of Justice, Lord Wolfson has said it is “better late than never” as whiplash regulations passed through the House of Lords with changes to small claims track limit plans.
Admiral, Aviva and Lloyd’s sign Fintech Pledge; Nextbase Insurance launches with Axa and Ageas; Rightchoice buys Fresh and Zurich in Ping An tie-up
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Risks taken on by government 'must be in the public interest': HMT's Miriam Sachak
Against a backdrop of calls for the government to underwrite more pandemic-related risks, HM Treasury head of domestic and retail insurance policy Miriam Sachak has said risks taken on by the government "must be in the public interest" and complement…
Insurance Post TV: Is there an end in sight for the insurance cladding ‘crisis’? Plus interviews with Abacai and Zego
Today Insurance Post launches its new ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Blog: The case of Colin and Cuthbert the courtroom caterpillars
With Marks & Spencer throwing down the gauntlet to Aldi over its caterpillar cake, CFC intellectual property underwriter Kristian Kolsaker gives his take on the high-profile IP supermarket showdown.
FCA proposes insurer fee to recoup £7.5m of BI test case legal costs
The Financial Conduct Authority is looking to recover £7.5m of external legal costs through a business interruption insurance special fee levied on insurers.
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Blog: Loss adjusters and loss assessors face enhanced professional indemnity risk after BI test case verdict
Professional indemnity claims against loss adjusters are rare, and against loss assessors they are even rarer, but there is a cauldron brewing following the business interruption test case, Trafalgar Risk Management head of marketing Bill Lumley cautions.
Q&A: Bart Patrick, Duck Creek
Bart Partick, managing director for Europe at Duck Creek, tells Post about how old treacle-like tech systems are crippling the industry, the problems with updates and the need for insurers to adopt software-as-a-service. Along with assessing the rise of…
Zurich, QBE and Markerstudy discuss new whiplash portal on Post webinar
With just over a month to go until the new whiplash portal goes live, Insurance Post recently hosted a webinar to discuss how insurers are preparing for the change.
Q&A: Keoghs' Sarah Swan on how the Covid lockdown threatens an uptick in child abuse claims
Public Sector organisations are bracing themselves for future claims related to alleged failure to protect and failure to remove children from abusive environments during the Covid-19 lockdowns. Keoghs partner Sarah Swan spoke to Post about why abuse…