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Allianz’s Stephanie Smith on being prepared for operational resilience

Stephanie Smith, chief operating officer, Allianz Insurance

Stephanie Smith, chief operating officer at Allianz Insurance, assesses how the focus on operational resilience has taken old school business continuity planning and added helpful and important extras.

As a leader the importance of ensuring you can stay ‘open’ whatever may be thrown at your business has always been critically important. But while business continuity planning was always understood as

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Diary of an Insurer: QBE’s Hannah Wilkinson

Hannah Wilkinson, motor trade underwriting manager of QBE, gets her team's pipeline, performance and priorities ready for 2026, collaborates with cyber underwriting colleagues, and looks forward to the wonderful mayhem of a family weekend.

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