Claims
Blog: Insurers must prepare for disasters
Planning the response to large-scale catastrophes is a must for all general insurers.
Claims Club: Businesses that fail to read the fine print end up paying out for damages
Insurers have a duty of care to customers to ensure they understand the limitations of fully comprehensive cover.
CMA's Philip Swift features on crash for cash TV exposé
Managing director of Claims Management & Adjusting Philip Swift provided expert insight for a TV exposé on a crash for cash scam aired on Channel 5 last night.
Europe: Data analytics could relieve whiplash pains
The whiplash reforms intended to reduce fraudulent claims in the UK may cap or scrap cash compensation for minor injuries. What effect will this have for claimants and insurers? A European comparison can provide greater insight.
Power plant construction accident kills 74 in China
74 people have died after a platform at a power plant construction site in Jiangxi province, east China, collapsed.
Robin Reames: An obituary - updated
Robin Reames, the former Swiftcover and Axa claims director, has passed away surrounded by his family at King’s Hospital, London.
Hammond 'crazy' to not tackle personal injury cold calling, lawyers say
Personal injury lawyers said they are disappointed that Chancellor Philip Hammond has not outlined plans to tackle cold calling relating to personal injury.
Tackling flood risk needs a collaborative effort, says Flood Re chairman
Insurers, environment agencies and government need to collaborate if they are to tackle the threat of flooding effectively, said Mark Hoban, chairman of the board of directors at Flood Re.
Insurers pay out £56.7m in claims every day
Insurers paid out £56.7m to customers every day in 2015, according to figures from the Association of British Insurers.
High-net-worth fraud: A real rarity?
Many believe fraud in the high-net-worth market is rare. Is this the case, or are insurers just remaining tight-lipped about the problem?
Aviva's Stephen Pond on why prevention is the best possible cure
Embracing technology is the way forward for insurance companies
'Lavish' woman sentenced for taking insurance company for a ride
A woman has been sentenced after falsely claiming £10,000 for stolen horse saddles. The money was used to "fund her lavish lifestyle".
Blog: The dangerous impacts of the salary sacrifice reform
The proposed reforms to salary sacrifice schemes could lead to more employees using their own cars for business - and an insurance headache.
Thousands of motorists potentially uninsured following Enterprise collapse
More than 10,000 motorists may be driving without insurance following the collapse of Enterprise.
Live: Industry reacts to whiplash consultation
Live blog with reactions from lawyers and insurers to the whiplash consultation published today.
Blog: Remember, remember to lock up in November
It seems as though the minute the clocks went back on 30 October our minds turned to all things winter, including spooky goings on, fireworks, present lists and the much anticipated John Lewis Christmas ad - who can resist #BustertheBoxer?
Hiscox's Derrick Potton on going the extra mile with the Insurance Act
As the saying goes, ‘You get what you pay for'. We all hope that's the case, but when it comes to insurance that can come with some caveats. ‘You get what you pay for' - unless you failed to disclose information, however innocently, to your insurer when…
Contaminated products insurance claims: How to check the costs of a product recall
When handling a product recall claim, insurers need to check the costs are properly evaluated.
Whiplash proposals will 'take common law back to the dark ages', lawyers say
Personal injury lawyers have reacted negatively to the government's whiplash consultation, which launched today.
Insurers welcome government's whiplash consultation after MoJ u-turn
Insurers have welcomed the government’s whiplash reform consultation, which launched today after apparently being 'shelved' in October.
MoJ launches whiplash consultation
The Ministry of Justice today launched its consultation on proposals to personal injury reform.
MGA launches claims management company
Managing general agent Nexus Underwriting has launched an independent claims company.
Ageas sees profits fall on back of summer storm damage
Ageas has seen profits of £43m in the third quarter, a fall 8% from £46.9m in the same period last year.
Over 80,000 landslides complicate New Zealand earthquake recovery
Australian, Canadian and US warships are heading to New Zealand's coastal town Kaikoura to help with evacuations following Monday's powerful earthquake.