Claims
Crawford & Company reports improved financial results for 2016
Crawford & Company has reported improved financial results in 2016 with a net income attributable to shareholders of $36m (£28.9m), up from a net loss of $45.5m in 2015.
Roundtable: The personal lines insurer of the future?
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Financial Ombudsman reveals 5% increase in complaints about insurers
Insurers had 5% more complaints made about them in the second half of 2016 than in the first half of the year, up to almost 18,000.
Insurers' share prices tumble as profits hit by discount rate changes
More insurers have posted swingeing losses as a result of the discount rate cut.
Insurers to face £3bn bill from discount rate cut
Insurers could face a £3bn bill from the discount rate cut, with individual motor premiums rising by an average of £100.
Industry reacts to discount rate cut
Live reactions from the market to the decision to slash the discount rate (please bear with us as this page can take 30 seconds to load).
ABI hits out at ‘crazy’ discount rate decision, claiming it could affect 36 million motorists
The Association of British Insurers has warned that cutting the discount rate so severely was a “crazy decision” that will affect millions of motorists.
Direct Line hit by £230m profit blow from discount rate cut
Direct Line will see a blow to profits of up to £230m from the discount rate cut, the company said.
Admiral sees profit hit of up to £100m from discount rate cut
The discount rate cut will add between £140m to £175m to Admiral’s claims settlement bill, the insurer said.
Ogden discount rate set at minus 0.75%
Liz Truss, Lord Chancellor and Secretary of State for Justice, has decided to implement the Ogden discount rate at minus 0.75%, a change from plus 2.5%.
Flood Re: One year on – how effective and successful is the scheme?
Post looks at Flood Re as it approaches its anniversary
Allianz calls for clarity over subrogation in driverless cars bill
Allianz said it is looking forward to “more clarity” over whether insurers have access to collision data should a driverless car be involved in an accident.
ICO raids house linked to data theft
A raid was carried out on a London address linked to the illegal access of customer details from a nationwide car repair company.
This week: Personal injury, fundamental flaws and results
Personal injury took on a new meaning for me this week when I discovered a bruised ankle picked up during a recent paragliding adventure was actually a bad break.
Insurers see 300% surge in claims as a result of Storm Doris
Insurers expect to see as many storm claims in the next two days as they’ve seen for the whole of the year so far.
Aviation Claims: Winging it
Despite a number of air accidents over the past few years, safety when flying has improved dramatically. However, overcapacity and a lack of profitability could be affecting the market
Underwriters of Express Gifts will contribute to £12.5m FCA redress
Two firms that underwrote insurance that offered “little or no value” to customers, will contribute to a £12.5m redress.
Social media libel: Keyboard warriors
Social media grants people the ability to broadcast their opinions to a wide audience. What coverage can insurers provide against libel?
New Zealand's insurers paid out £1.5bn in Christchurch claims last year
New Zealand's insurers are still paying out huge sums for the devastating earthquakes in Christchurch in 2010 and 2011.
Hailstorm hits Sydney's insurers for A$40m
Over 17,500 claims have been lodged after an intense hailstorm hit Sydney on Saturday 18 February, according to the Insurance Council of Australia.
Blog: Pokémon no go - the rules of the game for construction professionals
How can an app where players catch animated characters affect the insurance industry?
Hanjin Shipping declared bankrupt
South Korean shipping giant Hanjin Shipping has been declared bankrupt months after creditors lost patience with the debt ridden company.
Ex-Autofocus employees standing trial drop application as court case continues
Council representing six of the seven ex-Autofocus employees standing trial for contempt of court have withdrew an application to limit the scope of the case against their clients.
Zurich paid out almost £2bn in claims in 2016
Zurich paid out almost £2bn in UK claims payments over the course of last year, the group has revealed.