Claims
Blog: Loss adjusters lead encouraging flood-resilient repairs
Loss adjusters are encouraging flood-resilient repairs but a strong incentive is needed to support take up.
Four out of five unaware how to report cold calls
Four out of five people are unaware they can report cold calls to the Information Commissioner’s Office, a Post survey can reveal.
Third of motorists lie to get cheaper premiums
One in three motorists will lie to their insurance company to get cheaper premiums, a survey found.
CMA launches formal complaint against Highways England
A claims management firm has launched a formal complaint with Highways England over the destruction of “potentially vital” CCTV evidence.
Legal Update: You have a new follower (and it's your insurer)
Social media has a crucial role to play in cracking down on insurance fraud but privacy rules apply.
Sentencing uncertainty in certain times?
In May, Scottish Power Generation pleaded guilty to a non-fatal breach of Section 2(1) of the Health and Safety at Work Act 1974.
New 'Face Time' app launched to lower claims cost of whiplash
A new app, using the same technology as Face Time, has been developed with the aim of reducing overall cost incurred by whiplash and injury claims and improve case management.
Bird flu outbreak could hit insurers hard
An “almost inevitable” bird flu outbreak in the UK could be costly for insurers, a specialist agriculture loss adjustor has warned.
Small losses expected from Indonesia earthquake, says AIR
Insured losses from yesterday's 6.5 magnitude earthquake in Indonesia are not expected to be significant according to catastrophe firm AIR Worldwide.
Axa to urge 8000 staff to report cold calls
Axa said it will encourage its more than 8000 staff to report any cold calls they receive to a government whistleblower service, becoming the first insurer to take concrete action in Post’s #ColdCallCrackdown.
Government unveils plans to tackle rise of cold calling
The government has unveiled plans to make it easier to tackle cold calling.
Nine out of 10 motorists demand more action on cold calling
More than nine out of 10 motorists believe the government should take a tougher line on personal injury cold calling.
Crawford's We Go Look acquisition will bring 'gig economy' to claims management sector
Crawford & Company’s acquisition of online collaborative economy platform We Go Look will bring the “gig economy” model to the UK claims management sector.
Government begins review on personal injury discount rate in light of legal action
The threat of legal action from personal injury lawyers has forced a review of the discount rate for personal injury claims by the Lord Chancellor.
Perils provides first estimate for damage from October's Italy earthquakes
Catastrophe data firm is estimating Italy's property insurers will suffer €31m (£26m) of damage from October's Central Italy earthquakes.
Crawford acquires US inspection firm We Go Look
Global loss adjuster Crawford has acquired 85% of US inspection firm We Go Look for $36.1m (£28.5m) via a new investment platform.
Director of content's comment: Time to make a nuisance with a #coldcallcrackdown
Earlier this year I blogged about a call I took from a rogue claims management company purporting to be a major player.
Interview: Harsha Agadi, Crawford & Company
As Crawford ‘outperforms expectations’ in terms of growth, Michèle Bacchus speaks with CEO and president Harsha Agadi about his plans for the company
Roundtable: How to connect with the Millennial market
Penetration into the under-30s market remains low despite new app-based products and innovative solutions. Post, in association with GMC software, hosted a roundtable to find out what more the industry can do to address this
Career Development: Smithers Purlow awarded Investors in People status
Smithers Purlow has been awarded platinum Investors in People status.
In Depth: How Facebook unfriended Admiral
Where do insurers stand now on the use of social media data?
In Depth: Unrated insurers: The Biba Litmus Test Report
The downfall of Enterprise and most recently Gable has again raised the thorny issue of unrated insurers.
A-Plan branch sees near miss from bus blaze
A London bus burst into flames outside the offices of A-Plan Insurance in Kingston.
Insurers ‘fully engaged’ in football abuse inquiry
The insurance industry is “fully engaged” in the independent inquiry into football abuse, the Association of British Insurers said.