Claims
Wedding venue’s Covid fight with RSA drags on
A Devon wedding venue’s dispute with its insurer RSA is still rumbling on more than five years after the first government Covid restrictions were put in place, and more than eight months after the complaint it lodged with the Financial Ombudsman Service…
Verisk warns of ‘perfect storm’ in subsidence claims
Ben Blain, head of property at Verisk UK, has warned of a "perfect storm" in subsidence claims, citing increasing volumes coupled with an uptick in material costs.
Subsidence claims hit £153m in H1 2025
Subsidence-related insurance claims totalled £153m in the first half of 2025, according to data from the Association of British Insurers.
Aviva aids police in cracking classic car insurance scam
A Kent man has been sentenced for orchestrating a string of fraudulent insurance claims involving high-value classic cars, following an investigation by the City of London Police’s Insurance Fraud Enforcement Department.
Subsidence is surging yet policyholders remain unaware
Following the warmest and driest spring in more than half a century, Ashley Stevens, senior associate director at building and construction consultancy Brawdia, warns that the insurance industry must shift from a reactive to a preventative mindset on…
How extreme weather is transforming caravan insurance
As British summertime weather can now range from heatwaves and droughts to intense thunderstorms and floods, Emma Ann Hughes examines how caravan insurance has had to adapt to climate extremes.
Defaqto reveals top car, home, travel and pet insurers
Aviva, Halifax, Coverwise and Sainsbury’s Bank have been named by Defaqto as the top providers for 2025 to 2026 across the four major personal lines of insurance.
Throwback Thursday: Hiccupping claim & women driver claims
Insurance Post’s Throwback Thursday steps back in time to July 1970 to remind you what was going on this week in insurance history, when the courts ruled an insurer had to pay a claim from a hiccupping policyholder and the AA made claims about women…
Styling shifts transform hairdresser insurance
Fiona Nicolson takes a closer look at why the increase in the number of independent and freelance hairdressers in the UK, as well as so-called co-working salon spaces post pandemic, has pushed up the price of hairdressers’ insurance.
The challenge of insuring asylum seeker accommodation
Oli Williamson, co-founder and chief underwriter at Aspect, explores how civil unrest and political tensions are complicating insurance for asylum seeker accommodation and highlights the vital role insurers, developers, and communities must play in…
CII’s Connell on how case studies are key to understanding vulnerability
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, says insurers should use case studies, like those from the ombudsman, to better recognise, understand and respond to customer vulnerability.
Storm Éowyn losses creep up again to £650m
Perils has increased its industry loss estimate for Storm Éowyn for a third time from €696m (£592m) to €747m (£650m).
Air fryers causing growing numbers of home fires
Air fryers are challenging chip pans in keeping the kitchen at the heart of fire risk in the home, according to data analysis from Aviva and Crawford.
DWF and insurers win in personal injury data dispute
A High Court judgment has dismissed claims against DWF Law brought by Ersan and Co Solicitors, reinforcing the rights of insurers and their legal teams to process data in suspected fraudulent personal injury claims.
Courtroom verdict could give policyholders larger Covid payouts
The High Court has ruled that policyholders with multiple premises are able to claim with separate limits of indemnity at each premises with regard to Covid business interruption claims.
P&C insurance digital transformation - modern strategies for success: In-depth guide
The P&C insurance industry stands at a digital crossroads. Traditional insurers face a tough choice: innovate or fall behind.
Surge in film set thefts raises alarm for insurers
Marion Jones, director of Spotlite Claims at Woodgate & Clark, warns of a growing number of film set heists, urging stronger security to protect high-value kit and minimise production disruption.
Trump’s card for trade credit insurance
As Donald Trump’s “combative approach” to international commerce creates uncertainty around global trade, Tim Evershed examines the impact on demand for credit insurance as the threat of non-payments grows.
MIB pledges to end uninsured driving
The Motor Insurers’ Bureau has committed to ending uninsured driving for good, as part of a new five-year strategy.
Breaking the workflow: Reimagining insurance with generative AI
Generative AI is opening up possibilities far beyond traditional automation, transforming how insurers operate, make decisions, and serve their customers. But with so much hype, where do you start?
Woodgate & Clark flags uptick in neurodiverse fraud referrals
Woodgate & Clark has seen an uptick in fraud referrals involving neurodiverse customers.
Tomorrow’s World: Claims handling
How technology is reshaping claims handling and whether humans will always be part of the process is explored in the latest episode of Insurance Post’s Tomorrow’s World series.
D&G CEO shares how AI insight is growing business
Domestic & General is backing artificial intelligence data-driven innovation and US expansion to further grow, according to CEO Matthew Crummack.
Lack of financial coordination of claims payments laid bare
The fragmented nature of the financial coordination underpinning claims payments in the UK has been flagged by a survey by Vitesse.