Claims
Blog: The MIB's litigant in person portal is only fit for sunny days
The Motor Insurer's Bureau might have outlined how it expects the proposed litigant in person portal to work. But Marcus Taylor, director of claims at Minster Law, argues that while this might be fine for 'sunny day' scenarios, there was much detail…
This month: Reputation, climate change and technology
This month’s issue looked at reputational issues the sector is facing and what needs to be done to improve the industry's reputation going forward.
Insurers paid out NZ$40bn following Christchurch earthquake
Christchurch City Council estimates that insurers have paid out around NZ$35-40bn (£18.6-21.2bn) following the earthquake in 2011.
Lawyers predict influx of child sexual exploitation cases following Supreme Court ruling
Exclusive: There will likely be an uptick in child sexual exploitation cases following a Supreme Court judgment, lawyers have warned.
MGA recovers 55% of money stolen through email conveyancing fraud
A fraud response initiative set up by managing general agent Pen Underwriting has more than halved the amount of money lost in cases of cyber conveyancing fraud since 2017.
CRL deadline to transfer Alpha policies pushed back again as talks continue
CRL is making “good progress” in talks to move its Alpha policyholders over to another insurer and has seen its deadline pushed back.
Editor's comment: Fair and quick
As many of you know I’m a motorhome owner and as a family we enjoy camping.
Interview: Dominic Clayden, Motor Insurers’ Bureau
The newly appointed CEO of the Motor Insurers’ Bureau discusses modernisation, Brexit, whiplash portals, and Lewis v Tindale with Martin Croucher
Trade body raises concerns over whiplash portal
Credit hire firms have raised concerns over the latest developments of the forthcoming whiplash portal.
Blog: How you can make a difference by supporting Alzheimer's Society at the 2019 BIAs
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
AA share price tumbles after investor reduces stake
Share prices for the AA fell this morning, following investor Woodford Investment Management significantly reducing its stake in the business.
Former claims management company boss fined over £1.4m data scam
A former claims management company boss has been found guilty of illegally obtaining people’s personal data and selling it to solicitors.
Danish regulator disputes Gefion’s reported 130% solvency ratio, dropping it to 105%
The Danish Financial Supervisory Authority has pegged Gefion’s solvency ratio as just 105% at May 2019, rather than the 130% the company has claimed.
Analysis: Charting a path through the ‘wild west’ of surveillance
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
FSCS raised supplementary £14m levy following Alpha collapse
The FSCS was forced to raise a supplementary £14m levy in January to cover the cost of the collapse of Alpha Insurance, according to its annual report.
This week: heatwave, hurdles and honours
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Lamp customers see first FSCS pay outs
The Financial Services Compensation Scheme has today made its first payments to policyholders affected by the collapse of Lamp Insurance.
CRL identifes potential alternative insurer to take on Alpha policyholders after missed deadline
BCR Legal Group appointed representative CRL failed to find an insurer to take on its Alpha policies by the May deadline set by the Financial Services Compensation Scheme, but it has been given more time as the firm has a replacement in its sights.
Insurers and lawyers ‘open’ to ABI-backed review on limitation law for child sexual abuse claims
Exclusive: Insurers and insurance lawyers have reacted positively to the Association of British Insurers’ calls for a review into limitation law in child sexual abuse claims cases.
ABI backs review on child sexual abuse claims limitation law
Exclusive: The Association of British Insurers believes that there is a need to review limitation law surrounding cases of child sexual abuse and has pledged to engage with the Independent Inquiry into Child Sexual Abuse, survivors and lawyers.
Rob Smale joins Claims Consortium Group as NED
Rob Smale, former claims director at Ageas, has joined the board of Claims Consortium Group as a non-executive director.
Blog: Will Brexit fundamentally change the dynamics of travel insurance?
The UK's withdrawal from the EU could leave many travellers with pre-existing medical conditions struggling to get cover. Aquarium Software's product marketing director Mark Colonnese suggests a solution whereby insurers bid against each other to cover…
Research: In search of trust in the personal lines market
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…