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Diary of an Insurer: Lisa Usman, McLarens

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Lisa Usman, adjuster and conservation specialist at McLarens, helps a museum hit by a storm, tackles broken glass, tries to save soaked photographs, and meets with restorers.

Monday

I visit a property that has suffered a break-in. In ransacking the property, the thieves damaged contents and building elements, including wooden fixtures and

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Diary of an Insurer: Sedgwick’s Hugh Kennaway

From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and global head of downstream energy at Sedgwick, has a nonstop week.

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