Regulation
Will MoJ plans for medical reports fix the claims portal?
Tom Luckham unpicks the Ministry of Justice’s proposals to change medical reporting requirements for road traffic accidents and examines the impact it could have on motor insurance claims.
FCA to hit brokers with fresh leasehold insurance reforms from 2024
The Financial Conduct Authority has issued a wave of reforms around leasehold buildings insurance, coming into force in the new year.
Lloyd’s captive pipeline ‘strong’ as government explores separate regulatory regime
Lloyd’s has signalled that the launch of the market’s first captive syndicates in decades could be close at hand.
Fair settlements should be ‘simply expected’ following FCA warning shot
Following a call to insurers from the Financial Conduct Authority to ensure fair value, industry commentators have said that fair value is “simply expected”.
FCA issues deadline for insurer action over Gap products
The Financial Conduct Authority has written to insurers warning that more action is required in order to guarantee good customer outcomes.
PRA won’t tell insurers how to spend £100bn Brexit dividend
Prudential Regulation Authority CEO Sam Woods has said it will be for the government, not regulators, to ensure insurers invest the dividends of forthcoming reforms in the UK.
FCA set to squeeze the insurance industry to ‘prove worth’
The Financial Conduct Authority is set to squeeze the insurance industry over the next 18 months, to prove to the next government it is a watchdog worth keeping.
Three-year time limit for new vehicle MOTs set to stay
The result of the Department for Transport’s consultation on the mandatory time limit for MOTs is likely to result in the rules remaining unchanged, Insurance Post can exclusively reveal.
Direct Line to refund £30m to overcharged home and motor customers
Direct Line has agreed to a past business review after the FCA found it had breached dual pricing rules, having charged some customers at renewal more than if they were a new customer.
Insurers should stop boasting about paying 99% of claims
Insurers need to stop advertising themselves as being a panacea and be honest with customers if the industry is to be trusted, according to James Daley, managing director of Fairer Finance.
How insurers are tentatively embracing AI
Analysis: Frances Stebbing explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Admiral welcomes slimming down of insurer reporting rules
The Prudential Regulatory Authority’s latest review of the regulatory reporting it requires from UK insurers has been welcomed by Admiral.
Financial Services and Markets Act: A victory against the regulator?
The Financial Services and Markets Bill was given Royal Assent on 29 June 2023, but is it a victory for the insurance industry – or a missed opportunity?
Diary of an Insurance PR: FWD Consulting's Elliot Lane
Motivational speaking to teenagers, preparing the industry for the cultural change required by the Consumer Duty, plus cricket chatter makes for an action-packed working week for Elliot Lane, joint managing director of FWD Consulting.
What the Net-Zero Insurance Alliance’s demise means for the industry
Edmund Tirbutt examines what the future holds for the Net-Zero Insurance Alliance (NZIA), a UN-convened body set up two years ago for insurers wanting to cut their carbon footprint and reduce climate change risk.
Big Interview: Biba’s Graeme Trudgill
Graeme Trudgill, CEO of the British Insurance Brokers’ Association, sprints across the Square Mile to share his plans on what more the body can do for members.
Why motor insurers undervalue replacing damaged vehicles
With the FCA ordering Direct Line to review motor loss claims, Jeff Winn, founder of Winn Group, explains why some insurers are underestimating the cost of replacing damaged vehicles.
FWD Research to create dashboards to check Consumer Duty compliance
Martin Grimwood, director of FWD Research, has revealed plans to help general insurers create management information dashboards to demonstrate their compliance with the Consumer Duty.
Loose lips can sink general insurance ships
Editor’s View: Emma Ann Hughes considers what the fallout from the clash between NatWest and Nigel Farage could mean for the general insurance industry.
Bank to gain power to intercede as insurers collapse
The UK government has announced plans to establish a dedicated regime to deal with the failure of insurance companies.
View from the top: GRP’s Duncan Carter on cooling down a political hot potato
Duncan Carter, CEO of retail at Global Risk Partners, warns that a ban on paying commission to property-managing agents could backfire for leaseholders.
Government launches consultation to ban scam calls
Plans to ban cold calls for financial products such as insurance have been set out with the launch of a government consultation.
FCA Consumer Duty deadline is ‘end of the beginning’
General insurers have been warned today’s Consumer Duty deadline is just “the end of the beginning” as work now needs to start on four extra strands of activity.
How the Consumer Duty will create two kinds of insurers
While most firms are currently focused on simply getting over the line of the Consumer Duty deadline on Monday, insurance consultant Prakhar Agrawal says long-term providers should use the regulation as a springboard to digitise.