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What the Net-Zero Insurance Alliance’s demise means for the industry

Carbon emissions

Edmund Tirbutt examines what the future holds for the Net-Zero Insurance Alliance (NZIA), a UN-convened body set up two years ago for insurers wanting to cut their carbon footprint and reduce climate change risk.

At launch in July 2021 the Net-Zero Insurance Allianz (NZIA) certainly seemed to radiate longevity.

Eight of the world’s leading insurers and reinsurers were committing to achieving net-zero

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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