Articles by Tom Luckham
Seven takeaways for the insurance industry from Labour’s Budget
Chancellor of the Exchequer Rachel Reeves delivered the hotly anticipated first Budget of the new Labour government on Wednesday afternoon. Insurance Post picks out the most eye-catching points for the insurance industry.
Post-pandemic supply-chain issues beginning to ‘stabilise’
Aviva's technical claims manager Martin Smith has told Insurance Post that supply-chain issues caused by the pandemic and the war in Ukraine have ‘stabilised.’
Ensuring essential insurance satisfies the consumer
After the Financial Ombudsman Service stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, Tom Luckham examines how the differences…
Home Office launches insurance fraud charter
Following the formation of a motor insurance taskforce to crack down on premiums, the government has launched a fresh charter focused on tackling insurance fraud.
Regulation widening modernisation gap between US and Europe
The US is lagging behind the UK and Europe in terms of modernisation, John Cheney, digital transformation sales lead at Charles Taylor InsureTech has told Insurance Post.
Home insurance premiums predicted to climb 19% in 2024
Analysis by EY has revealed that home insurers once again made a loss in 2023, with further losses forecast for 2024.
Sprout AI targeting one billion customers by 2030
Roi Amir, CEO of Sprout AI, said the firm is looking to reach one billion customers within five to seven years, and confirmed when the company will expand into pet and travel.
Clearspeed in talks with each of the ‘top eight’ UK insurers
Following the announcement that RSA is adopting Clearspeed’s voice analysis technology, the firms MD Ranjit Mana has confirmed to Insurance Post that the firm is in talks with several UK insurers.
Ageas confirms exclusive talks over Saga ‘partnership’
Ageas has confirmed it has entered into negotiations with Saga for the distribution of motor and home insurance products to Saga's customers.
Government exposes ‘cavernous’ motor injuries justice gap
Personal injury claims for crashes in the UK decreased between 2020 and 2023, while the number of road injuries increased, according to the latest government data.
Motor premiums dip as home increases
Pearson Ham’s latest general insurance price index for Q3 has revealed that motor insurance premiums have decreased, while home is expected to increase.
RTA claim lands lying litigator in legal limbo
A paralegal who was found to have lied during their road traffic accident claim has been sentenced to one year in prison, suspended for two years.
Credit hire invoice costs quintuple in 10 years
Research released by Keoghs has revealed that the average cost of a credit hire invoice is now five times higher than it was in 2014.
Inclusive job adverts key to tackling talent gap
Job postings should be amended to be more inclusive to attract diverse talent and drive recruitment, according to Martyn Matthews, managing director of SSP Broker.
Virgin Money re-enters home insurance market
Virgin Money has launched home and landlord insurance products in partnership with insurtech Uinsure.
Ogden Rate shift hailed as ‘sensible and fair’
The personal injury discount rates in Scotland and Northern Ireland have been positively updated, prompting welcoming reactions from across the industry.
Brace yourself: Dental injury claims quadruple
Insurers have seen a marked uptick in claims involving dental injuries in the last three years, according to law firm HF.
Insurance knowledge ‘secondary’ for insurtechs
Speaking at the Earnix Excelerate conference, ManyPets chief underwriting officer Justin Clarke said knowledge of insurance has taken a backseat to knowledge of software for insurtechs.
Q&A: Kaye Sydenham, Verisk
Kaye Sydenham, product manager - anti-fraud at Verisk, discusses her background, digital media manipulation, and data issues in travel insurance fraud.
Admiral celebrates two decades on the London Stock Exchange
Admiral celebrated its 20th anniversary as a publicly listed company on the London Stock Exchange last night, following its first float in 2004.
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.
Thatcham urges car makers to design with insurance in mind
Thatcham Research's CEO Jonathan Hewett has told Insurance Post that he hopes Thatcham's new vehicle rating system will ensure that car manufacturers see insurability as a design attribute.
LV reassures staff it is committed to Bournemouth
Allianz has confirmed that it plans to move roles lost to “natural attrition” to a call centre in India.
CII criticises insurers’ profiting from premium finance
The Chartered Insurance Institute has questioned the ethics of making money from customers who pay monthly for insurance after Which? found several motor and home insurers were charging what the consumer watchdog called “excessively high levels of…