Underwriting
Personalising the policy owner's experience throughout the policy lifecycle
The insurance policy lifecycle can have many stages, and when it comes to personalising experiences, policy sales, underwriting and claims offer some exciting opportunities.
Embedded insurance: Expand your ecosystem partnerships to increase penetration and win new customers
Duck Creek Technologies Managing Director for EMEA, Shreyas Vasanthkumar, recently participated in a panel discussion where specialists discussed how embedded insurance can improve customer experience and outcomes.
Three gifts commercial lines insurers can give their policyholders
For those in the insurance business, the best gift you can give your customers is an increase in peace of mind.
Customer retention: Mind the gap
Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%.
AI integrated underwriting and claims solutions
Gradient AI and Duck Creek offer integrated underwriting and claims management solutions that combine Gradient AI’s state-of-the art AI solutions with Duck Creek’s industry leading policy and claims products in the cloud.
The bottom line on prescriptive analytics
Insurers will need to leverage data-driven insights to augment human intelligence to deliver superior business outcomes across various functions including pricing, claims and underwriting.
Supercharging P&C insurance sales with the digital customer experience
Insurers are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.
How can insurance providers gain more flood risk insight?
Analysis by the Environment Agency indicates that there could be a large increase - of up to 50% - in the number of houses built on flood plains over the next 50 years.
Insurance challenges creating the frictionless customer experience in the real world
The difference between insurance and assurance provides a useful illustration about insurance and peace of mind in today’s digital world.
Shift technology insurance perspectives - Underwriting risk detection
Underwriting professionals are under incredible pressure to meet customer expectations for quick application approvals while at the same time keeping their portfolio as clean and profitable as possible.
Embedded insurance podcast
Embedded insurance is projected to account for over $700B in GWP by 2030.
Embedded insurance: Are insurers ready for a new business model?
Embedded insurance offers the potential of a rich seam of new business and lower-cost distribution. But, as a recent roundtable revealed, insurers are still figuring out how to get comfortable with their new partners.
IoT drives innovation in insurance
The number of IoT connected devices is expected to increase to over one trillion devices by 2025, providing an enormous data set for insurance analysis.
Misstatements and errors: Opportunistic home insurance claims fraud adds up to millions
Two-thirds of home insurance consumers think it is somewhat, or completely acceptable to manipulate the information they provide to price comparison sites to keep prices down.
Embedded insurance meets pet insurance: What's the potential?
Embedded insurance has scope across different insurance lines and pet insurance has been identified as a market in need of a radical shake-up.
Property intelligence the where and what: The 50+ companies to know
Accurately locating a property and understanding its attributes is essential to supporting underwriting and premium determination.
Making an insurance product factory: Using the right products, at the right time
This article shines a spotlight on how product factories can help insurers build and launch new lines of business quickly and efficiently.
Blog: Feedback from UK pet insurance buyers
Duck Creek Technologies recently surveyed pet insurance buyers in the UK about their feelings on pet insurance pricing, availability, products and service offering.
Tamping down wildfire threats: How insurers can mitigate risks and losses
This Tamping down wildfire threats report discusses how insurers are poised to aid at-risk communities through pre-emptive mitigation leveraging advanced data technologies and data, and by offering community-based catastrophe insurance programs.
Top trends in property and casualty insurance 2023
In 2023 and into the foreseeable future, P&C insurers will strategically prioritise digital transformation initiatives to strengthen their capabilities and navigate challenging macroeconomic volatility.
Removing the friction from insurance payments
The payment process in insurance has been a point of friction for customers throughout their digital journeys.
Tech trends #14: Deepfakes
Digital fraud is a growing challenge for property and casualty insurers, and the proliferation of deepfake technology is taking this challenge to a whole new level.
Insurance-associated GHG emissions: The PCAF measurement standard
November 2022 saw the Partnership for Carbon Accounting Financials (PCAF) launch the first global measurement standard for insurance-associated Greenhouse Gas (GHG) emissions.
SME perspectives: How fraudsters create fake identities
Insurers work hard to make sure they don’t write policies for individuals with fake identities, but bad actors work just as hard to avoid detection.