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Insurers embrace AI to help reduce costs, improve efficiency, and speed up claims

AI is transforming the insurance industry. In this final part of Insurance Post’s and PayPal’s three part series, this article explores how AI could play a role in improving security in the insurance sector and help alleviate the economic pressure underinsurance brings.

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How top-rated insurers manage reviews

In insurance, because decisions are emotional as well as financial, reputation is built on how insurers listen and learn from customer experiences. This article explores how top-rated insurers use customer reviews to understand and improve the experiences that matter most to policyholders.

UK insurance market Q1 2026 report

How is insurance customer sentiment shifting in 2026? Based on 39,801 verified customer insurance reviews, this report explores how customers currently feel about insurance providers, the themes shaping their feedback, and what insurers may need to consider for the rest of the year.

Blog: What you told me you want from risk management

Risk management needs to scale, hit harder and modernise fast. Johnny Thomson, head of strategic planning at RiskSTOP Group, reveals the industry’s top demands – and how data and AI are already reshaping what insurers, brokers and clients expect.

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