SME
Floods six months on: as claims are settled, how resilient are repairs?
The Association of British Insurers says 90% of December's floods are settled and it supports the introduction of flood measures in building regulations
Interview: Mark Weil, Marsh
Mark Weil, Marsh UK and Ireland CEO, talks to Stephanie Denton about his busy tenure, integrating acquisitions and what comes next
Trade Voice: CILA's Malcolm Hyde on Christmas and New Year with Desmond, Eva and Frank
For some, Christmas and New Year can be a stressful time. Add storms Desmond, Eva and Frank into the mix and the festivities become a seemingly endless time of misery.
ABI warns of changes to broker commission
It is “only a matter of time” before regulators start to make broker commission more transparent, the Association of British Insurers warned today.
Hundreds of SMEs take insurance complaints to financial ombudsman
More than 850 small business complaints around insurance were received by the Financial Ombudsman Service, with 219 of those about commercial property insurance, according to its 2015/16 review.
Chubb reveals new proposal for European brokers in SME space
Brokers can access a quicker service for SME clients through Chubb’s new easy solutions offering, with quotes issued within 24 to 48 hours following a request.
ABI calls for cyber attack database
Insurers should have access to a national database of recorded cyber attacks in order to better provide cover, according to the Association of British Insurers.
#BibaFever 2016 - Inga Beale on SME
Lloyd's CEO on the challenges brokers face, the importance of SMEs to the market and the EU referendum.
Biba 2016: UK SME business remains key for Lloyd’s, says Inga Beale
Lloyd’s CEO Inga Beale, pictured, has told Post SMEs remain an important part of the market’s plans.
Research – InsuraInsight: Thinking small
SMEs are often described as the life blood of the UK economy. But what do these business owners and their insurance providers really think about the products and services they receive and offer? And how do both think these could be improved?
Blog: Why claims should define our industry
Claims are often described as a shop window but the reality is not always a sparkling experience. What should insurers do to improve claims performance?
Digital start-ups: Ready to launch
With a new start-up being founded every minute in the UK, the insurance industry has to meet the needs of this new breed of client.
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
Chubb signs insurance distribution agreement with major Chinese retailer
Global insurer Chubb has signed an undisclosed long term distribution deal with Chinese retailer Suning.
Simply Business sold by Anacap to ERS-owner Aquiline
Private equity firm Anacap has sold SME broker Simply Business to Aquiline Capital Partners, generating a return of 4.5-times its original investment in 2013.
Blog: How well did the industry really handle commercial customers during the winter floods?
With Flood Re finally launching today (4 April) after securing regulatory approval - in blockbuster movie style with moments to spare - attention will once again turn to the commercial policyholders who are, for now, excluded.
SMEs: All things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?
Blog: Bring on the Enterprise Bill
The Enterprise Bill should mean quicker payments for SMEs - and for insurers, a chance to stand up and be counted.
Hong Kong Analysis: SMEs' more sophisticated approach
Intense competition and a slowdown in China’s economy will make the Hong Kong SME market more challenging writes Nicky Burridge.
Insura Insight 360: Help shape the SME market of the future
Susannah Schofield explains why insight and data are key to helping insurers and brokers understand commercial customer’s demands.
C-Suite - Broker: Save us from the paper sea
No more 100-page policies. Documentation needs to go digital and be more clear and concise
Asia Interview: Mark Walker, CEO - Hong Kong, QBE
Andrew Tjaardstra talks to Mark Walker six months into his role as QBE Hong Kong CEO at the Australian headquartered insurer's Quarry Bay office.
Zurich rebalances in Asia-Pacific as premium declines
Zurich's general insurance division has taken corrective steps over the last year in Asia-Pacific to concentrate on more profitable growth.
C-Suite - Insurer: Supporting flooded businesses
Is a commercial version of the domestic Flood Re needed to provide a long-term solution for SMEs?