FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
That was the view of an expert panel at last week's Post Claims Club meeting in Manchester, who whilst admitting the regulator might have had some influence in focusing the mind, added that the
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