Hundreds of SMEs take insurance complaints to financial ombudsman
More than 850 small business complaints around insurance were received by the Financial Ombudsman Service, with 219 of those about commercial property insurance, according to its 2015/16 review.
Of those complaints, travel insurance was the most likely to be upheld, with 48% cases found to have treated the consumer unfairly or have made an unfair offer to the client.
Buildings insurance cases
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