Recruitment

Q&A: Stuart Kilpatrick, Burns & Wilcox

Stuart Kilpatrick, managing director of Burns & Wilcox UK, tells Insurance Post about the post-Biba conference pivot the business has undertaken, plans to create a specialist business in the UK, and how it "doesn't matter” where his staff work.

Q&A: Hannah Tindal, Allianz

Hannah Tindal, Allianz’s head of directors and officers in London, talks about how the insurer is dealing with risks highlighted by the Allianz Risk Barometer from a liability perspective.

Q&A: Morgan Lyons, Zurich

Months into his new role as Zurich’s head of mid-market, Morgan Lyons sits down with Scott McGee to talk about challenges within the mid-corp market, improving broker service levels, and attracting and retaining talent.

Preparing for claims brain drain

Although retiring claims handlers’ knowledge and experience is irreplaceable, Darran Simons, key account management partner of FICO, reckons technology means it is not irreplaceable.

Broker Review of the Year 2023

Brokers reflect on overcoming tough market conditions in 2023 and share their hopes of seeing Justin Bieber at the Biba conference in 2024 “just for the pun of it”.

Claims and Legal Review of the Year 2023

Looking back at 2023, law firms and claims professionals reflect on how double digit inflation hit the sector and look forward to artificial intelligence speeding-up administration in 2024.

CII faces more changes at the top

As the Chartered Insurance Institute faces its second search for a new CEO in as many years, the professional body has been hit by further resignations in key roles.

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