Product
Roundtable: Making embedded insurance a profitable business model for insurers
Embedded insurance offers the potential of a rich seam of new business and lower-cost distribution. But, as a recent roundtable hosted by Insurance Post in association with Duck Creek Technologies revealed, insurers are still figuring out how to get…
Endsleigh partners with Pattern; Ardonagh acquires MDS & Biba appoints deputy chair from Aon
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Luisa Barile, Many Pets
After the rebrand to Many Pets, from Bought by Many, and the acquisition of Digital Edge, Luisa Barile, chief financial officer at Many Pets, talks to Post about what’s coming for the new fiscal year.
Making the world a safer place with customer data
In the final part of this three-part series, Vikas Bhalla, EVP and head of insurance business at EXL, explores how smart data can help raise insurers into being noble and reliable providers.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Charting a course for ethical data management in Insurance
Data management strategies that work rely on trust. This means robust privacy policies and proper adherence to regulation. In the second part of a three-part series, Vikas Bhalla, EVP and head of insurance at EXL, explores how ethics can be central to…
Axa’s Tara Foley says insurers need to embrace a disruptor mindset to deliver more for their customers
Tara Foley, CEO of Axa UK & Ireland’s retail business, looks at why insurers need to learn from the best in class in other industries, and adapt their customer journeys in just a matter of hours rather than weeks to stay competitive.
Rising interest rates 'a boost to solvency' despite equity losses
Rate hikes from the Bank of England will strengthen P&C insurers' solvency ratios, but cause unrealised losses for shareholders, according to analysis from Moody's.
Zego and QBE expand partnership; Needham takes GWP to £9m; Axa XL appoints head of cyber and Lloyd's
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
WTW partners with Liberty and Markel; MS Amlin's 3-year sustainability plan; Novidea appoints head of UK delivery
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Consumer Duty success will be measured against number of complaints going to FOS
Financial Conduct Authority CEO Nikhil Rathi has said that the regulator has set itself a target to reduce the number of complaints going to the Financial Ombudsman Service on the back of the incoming Consumer Duty measures.
Q&A: Dan Martin, Markel International
Markel International recently appointed Dan Martin as managing director of distribution strategies and business development. He speaks to Post about supporting Markel’s long-term ambitions of sustainable growth, and operational effectiveness by working…
'Off the shelf' products and 'ridiculous' coverage components driving up insurance prices: Aurora's Finn
Aurora, a digital commercial insurance platform for micro, small and medium-sized businesses, has gone live with the launch of its initial offering.
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…
Roundtable: How can data enrich the motor claims journey from FNOL to payments?
At a recent roundtable held by Insurance Post in association with LexisNexis Risk Solutions, an expert panel discussed how motor insurers could make better use of data to improve the customer journey post-loss, improve efficiency and, ultimately, create…
Analysis: Will firms be up to speed in time for the FCA’s new regulations on consumer duty and protection?
The Financial Conduct Authority’s new four-outcome consumer duty rules set higher and clearer standards of protection across financial services and requires firms to put their customers’ needs first. However, as Frances Stebbing discovers, the transition…
Disruption from automotive OEM’s ‘wildly interesting’: Guidewire’s Mullen
Automotive original equipment manufacturers getting into insurance space is the “best example” of disruption because it “trials all the way through insurance lifecycle,” said John Mullen, president and chief revenue officer at Guidewire.
Analysis: Amazon enters UK insurance not with a bang, but with a whisper
Amazon’s entry into UK insurance has been talked about for years. Has the announcement of the Amazon Insurance Store satisfied the industry-built expectations?
Stubben Edge and Helodrium join forces; Specialty MGA UK launches in London; PIB appoints group CFO
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Jensten buys Ravenhall; Six leave Ed for Consilium; HF moves to Media City
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Could Allianz explore direct business again?
A job advert has surfaced where Allianz is looking to expand its direct sales team within the inspections arm of the company. Could this be something that will be explored in the future for other lines?
Acrisure acquires CRK; Sian Fisher's next move; Premium Credit hire personal lines and e-trade director
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Government makes demands to Biba in response to ‘disturbing remuneration’ practices
The Secretary of State for Levelling Up, Housing & Communities, Simon Clarke has demanded ‘immediate changes’, ordering the British Insurance Brokers’ Association to address ‘disturbing’ remuneration practices following a Financial Conduct Authority…
Clyde & Co enhances cyber offering; Axa Retail launches digital-only brand; Allianz welcomes 37 flexible graduates
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.