Payment protection insurance (PPI)
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Case for a more connected future for insurance
View from the Top: Jason Richards, CEO for the UK & Ireland at Swiss Re, ponders the exciting future that could be ahead for the industry if it successfully harnesses digital transformation.
Why the Financial Services and Markets Bill is a chance to reset regulation
Trade Voice: David Otudeko, director of regulation at the Association of British Insurers, breaks down why the government's new financial services bill is a chance to refresh the map of regulation.
Diary of an Insurer: Corin Underwriting's Louis Gibson
The working week of Louis Gibson, development underwriter at Corin Underwriting, is a lively mix of new business, debating football results, and championing the MGA's NextGen culture.
Bspoke's capacity deal; Mission's MGA launch; Hiscox's CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz’s unemployment insurance; Acrisure's MGA network; Lucida's CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurer: Prestige’s Tim Baxter
Tim Baxter, business development and relationship director at Prestige Underwriting, navigates a week of strategy sessions in Belfast, broker visits in Manchester and London, and home-office conference calls – all in the name of expanding the MGA’s non…
MGA Forecast of 2026
Entering 2026, MGA chiefs feel the sector is in a strong yet testing position buoyed by technology, specialism and capacity support, but facing a softening market that will reward those combining underwriting discipline, data-driven innovation and…
Is embedded insurance friend or foe?
Joe Sultana, commercial director of IS2, on how to ensure the convenience of embedded insurance does not lead to a lack of informed decision-making plus a repeat of the payment protection insurance mis-selling scandal.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.
Insurance-related nuisance calls and texts rose by 40% in 2021
After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.
Blog: Importance of robust agency arrangements in insurance sales and supply chains
With Axa suing Santander for £624m over its payment protection insurance policies, Caroline Harbord, partner, and Charlie Paddock, trainee solicitor at law firm Forsters, discuss the importance of robust agency arrangements in insurance sales and supply…
Intelligence: Post's complaints matrix shows the products that let consumers down during the pandemic
Complaints data from the Financial Conduct Authority and the Financial Ombudsman Service helps to create greater transparency and accountability for insurance firms. As Post brings together the most comprehensive set of complaints data from 2014 onwards,…
FSCS general insurance compensation falls as shadow of Enterprise's collapse recedes
The cost of compensating customers of failed general insurance companies through the Financial Services Compensation Scheme has fallen for a second year running, with both the scheme’s GI provision and distribution classes seeing reduced payouts year-on…
Curious case of the PPI huckster filing accounts from beyond the grave
Exclusive: The former boss of disgraced Bury-based claims firm Harringtons Advisory, Ibrar Akbar, passed away in 2019 – but his name continues to be used on accounts paperwork for another of his companies.
Genworth to pay Axa estimated £624m under PPI mis-selling settlement
US insurance group Genworth Financial has agreed a £624m settlement with Axa, bringing to a close a lawsuit over payment protection insurance mis-selling losses.
Decreasing claims from older collapses outweigh costs of recent failures to the FSCS
The cost of compensating customers of failed general insurance companies through the Financial Services Compensation Scheme fell 14% to £146.4m in the year to 31 March 2020.
CMA uncovers PPI breaches at Cardif Pinnacle, Lloyds and Nationwide
The Competition and Markets Authority has again appealed for the power to impose financial penalties on businesses that breach payment protection insurance regulations, after breaches were uncovered at Cardif Pinnacle, Lloyds Banking Group and Nationwide.
Insurance Covid-Cast: Combatting Coronavirus-related insurance fraud
In the 29th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss the prevention, detection and prosecution of insurance fraud at a time of pandemic.
CMA seeks fining powers as it orders Paymentshield to refund £380,000 to PPI customers
The Competition and Markets Authority is seeking the authority to impose financial penalties for breaches after it ruled Paymentshield must refund customers over £380,000 for payment protection insurance breaches.
Insurance products account for two thirds of FCA complaints as PPI claims surge
Complaints about payment protection insurance increased 34% in the first half of 2019 in the run-up to 29 August deadline for refunds, according to figures released by the Financial Conduct Authority.