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Motor - commercial

Diary of an Insurer: QBE’s Hannah Wilkinson

Hannah Wilkinson, motor trade underwriting manager of QBE, gets her team's pipeline, performance and priorities ready for 2026, collaborates with cyber underwriting colleagues, and looks forward to the wonderful mayhem of a family weekend.

Diary of an Insurer: ERS's Chris Wilson

Chris Wilson, head of fleet and commercial motor at ERS, balances data-driven decisions, broker relationships, leadership collaboration and underwriting precision, all while carving out time for nursery runs and family life.

CII to adapt for AI-dominated insurance sector

The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…

How court’s credit hire ruling will impact insurers

Graeme Mulvoy, partner at law firm HF, has revealed the short-term and likely ongoing impact for the insurance industry of last week’s Court of Appeal decision that credit hire organisations are responsible for the costs of unsuccessful litigation.

Why telematics is far from dead and buried

Liam Parker, Winn Group’s telematics and electric vehicle first notification of loss manager, shares why telematics far from being on the wane should be at the heart of modern motor claims handling.

Labour’s £1.6bn pothole plan falls short

Insurers have reacted to Transport Secretary Heidi Alexander’s announcement of a 50% increase in funding for resurfacing roads, observing more cash will be required to end the damage done to cars by potholes.

Diary of an Insurer: Allianz Partners’ Matt Crawford

After cycling from London to Paris in 24 hours, Matt Crawford, head of sales for roadside assistance at Allianz Partners, keeps motors running during his working week and learns lessons from the provider's travel insurance business.

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