Motor - commercial
Diary of an Insurer: Zurich's Caroline Dunn
Caroline Dunn, chief underwriting officer of Zurich UK, learns from customer complaints, is humbled by LGBTQ+ colleagues sharing their experiences and unites with brokers to push for regulatory consistency.
Diary of an Insurer: LV’s Michael Lawrence
Michael Lawrence, distribution and underwriting director of LV Broker, tends to his chickens plus a clash with a deer sees him put the insurer’s windscreen repair service to the test.
Q&A: Sam White, Freedom Services Group founder and chair
Sam White, founder and chair of Freedom Services Group, speaks to Insurance Post about the launch of Stella Insurance, her new female-centric venture, and what it means for her future within Freedom.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
FCA warns insurers against undervaluing written off cars
The Financial Conduct Authority has seen evidence of insurers offering consumers whose cars have been written off a price lower than the vehicle’s fair market value.
Blog: Cutting delivery driver claims with behavioural insight-led insurance
With the growing demand for online shopping, and the pressure on courier services to keep up with this growing demand, Don McCormack, managing director of B2B at Zego, considers how behavioural insight-led insurance can help to lower the number of claims…
EY: Motor and home insurers set for biggest loss in over a decade
Motor and home insurers are expected to make significant losses this year and next, due to underlying inflationary pressures and premium rate falls, according to analysis by EY.
Automated, standardised criteria on simple repair cases allows greater efficiency as complexity increases
Standardising and automating the criteria of whether a damaged part in a motor vehicle has to be repaired and replaced on simple repair cases allows greater efficiency as complexity increases, according to BDEOs head of sales Sebastián González.
Q&A: Anthony Hughes, Credit Hire Organisation
Anthony Hughes was recently named chairman and CEO of the Credit Hire Organisation, replacing Peter Gomes. He talks to Frances Stebbing about the CHO's objectives and challenges in the market.
Auto repair firms challenge Fiat Chrysler in EU data access test case
In a landmark test case at the European Court of Justice, auto repair firms are disputing the right of original equipment manufacturers to gatekeep access to a car’s onboard data stream.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
Insurance Post launches VRM data accuracy tool for the motor insurance industry
Insurance Post subscribers can now benefit from our Vehicle Data Check tool to help validate VRM data.
Blog: Why short-term car insurance is moving into the mainstream
As driving habits change following the Covid-19 pandemic, Simon Jackson, co-founder and director at Go Shorty, explains why short-term car insurance is moving into the mainstream market as a sustainable solution.
Brokers need to help clients avoid the trap of underinsurance, says Allianz' McGinn
With economic volatility and inflation being the biggest challenges facing brokers at the moment, brokers need to sit down with their clients and ask the right questions to avoid them falling into trap of underinsurance.
Intelligence: Is the government doing enough to drive out distraction on the roads?
The government recently closed a loophole in the legislation on driving with mobile phones. Sam Barrett finds that while the changes are welcome, there are concerns that the law does not go far enough, and legislation needs to be tougher still
Motor Mouth Podcast: What challenges do EVs pose for insurers?
Welcome to the return of the Motor Mouth podcast, as we count down to the Insurance Post event Motor and Mobility on the 15 June at Mercedes Benz World.
Low motor accident claim levels raise concerns that 'injured people are not claiming'
A claimant organisation has raised concerns that the number of registered motor claims in the first quarter of 2022 remained at a pandemic level, despite road traffic mostly returning to normal.
Highway Code updated for self-driving vehicles as education concerns persist
The government has confirmed changes to the Highway Code to ensure the first self-driving vehicles are introduced safely on roads.
Robust e-scooter regulation needed at 'earliest opportunity', sector urges Shapps
Four insurance industry trade associations have called on the government to bring in 'robust' legislation around the use of e-scooters as soon as possible if they are to be permitted beyond current trials.
Insurers wasting time and putting public at risk with fruitless CCTV requests
Exclusive: Claims handlers are badgering Traffic Scotland with requests for CCTV footage – but insurers may be pointlessly taking resources away from public safety matters.
Inflation impact to 'dominate' personal lines picture: Allianz's Holmes
Inflation will begin to dominate the personal lines rating environment in 2022 as the lingering impact of the pandemic on rates subsides, Allianz Holdings CEO Colm Holmes has said.
Briefing: Sponsoring staff through driving theory tests could mean a result for insurers too
Insurers and motor claims service providers should seize a win-win opportunity by supporting staff through their driving theory tests, sets out Post news editor Jen Frost.
Zego adds Catherine Barton as chief insurance officer
Insurtech Zego has appointed ex-Bupa executive Catherine Barton as its first chief insurance officer.
Analysis: Illegal e-scooters hit insurer claims reserves to tune of 'hundreds of thousands'
Insurers are already reserving ‘hundreds of thousands’ of pounds for collisions involving third-party private e-scooters – but the vehicles aren’t legal on public roads yet.