Home insurance
#30 Provinzial
Germany-domiciled Provinzial slips from 28th place in last year’s list to 30th in this year’s Insurance Post Top 30 European Insurers 2023 List after reporting 4.6% average premium growth for the year.
Gallagher expands SME & PL ops; SRG launches sports and media division; RSA appoints commercial CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
RSA buys DLG’s commercial lines business for £520m
It was announced last night that RSA and Direct Line had struck a deal that both businesses claim will boost their bottom lines.
Data analysis: Trends in the buildings and contents insurance market
Defaqto’s Angela Pilley examines how many building and content insurance providers are operating today compared with a decade ago, how product features have changed, and the types of fees and charges attached to this type of cover.
Direct Line to refund £30m to overcharged home and motor customers
Direct Line has agreed to a past business review after the FCA found it had breached dual pricing rules, having charged some customers at renewal more than if they were a new customer.
Insurers should stop boasting about paying 99% of claims
Insurers need to stop advertising themselves as being a panacea and be honest with customers if the industry is to be trusted, according to James Daley, managing director of Fairer Finance.
Admiral CEO claims the cycle is turning for motor
Admiral Group CEO Milena Mondini de Focatiis is expecting business to pick up in the latter half of this year after reporting a £298m UK motor business profit in the first half of 2023.
Aviva expands underwriting appetite; Flood Flash with Hiscox; Dual deal
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz CEO anticipates 'strong rate' environment for rest of 2023
Colm Holmes, CEO of Allianz Holdings, has warned the insurance giant will need to continue to rate “to cover the impact of inflation” in the latter half of this year.
Axa pulls two home products in run-up to Consumer Duty
Following an internal review, Axa has announced it plans to pull Axa First and Axa Residential Let policies in the UK.
Pen restructures; Percayso raises £2.7m; Axa’s Foley successor
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Which? warns insurers are falling short of Consumer Duty standards
As the deadline for the Consumer Duty edges closer, a Which? survey has highlighted shortcomings in how insurers explain rejected claims.
Aviva buys Barclays home insurance portfolio
With just days to go until the Financial Conduct Authority’s Consumer Duty deadline, Aviva has bought Barclays UK’s home insurance portfolio, which comprises 350,000 customers.
Flood Re aims to make Build Back Better the industry standard within a year
Flood Re CEO Andy Bord set out his ambition to make ‘building back better’ as much of an industry standard within a year as ‘new for old’ is with regards to contents insurance claims.
Ardonagh’s hat trick of purchases; Hiscox and IS2 partner; Howden sponsors the Lions
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Most common home insurance claims revealed
Go Compare found accidental damage and escape of water made up more than half the most common reasons customers claim on their home policies.
Digital Bar Quarterly: Insurers need to seize digitalisation opportunities in claims
Digital transformation is good for the claims function, argues Patrick Hayward, an insurance consultant at Altus. Not least for augmenting claims-handling decisions to reduce the level of manual, repetitive tasks involved in managing a caseload.
Trade Voice: ABI’s Mervyn Skeet on why higher insurance bills may not be the hardest price rises to stomach
Mervyn Skeet, director of general insurance policy at the Association of British Insurers, argues that increasing home and motor insurance premiums need to be seen in a wider context of rising prices.
Arc Legal considers expansion into new lines
Arc Legal bosses reveal plans to provide total ancillary insurance cover as celebrates 20 years of operation.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Household appliances most likely to damage homes
Data analysis: Government data on domestic appliance accidents shows the devices most likely to result in a home insurance claim.
Howden unifies business; Pikl partners with Confused; Gallagher sponsors the horses
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Future-proofing the home insurance industry
In the latest Insurance Post Podcast, Flood Re reveals it is calculating the cost benefit of steps taken by homeowners to reduce the risk and the duration of their abodes being under water.
Zurich challenges itself to halve HNW quote times
As Zurich looks to invest further in the high net worth space, head of personal lines and specialties Phil Ost wants to challenge his HNW team to respond to brokers’ quotes within 24 hours