Future-of-work
Blog: The changing workplace - from the practical to the emotional, how we choose to work is changing
The world of work has been rapidly changing over recent years as the influence of technological, social and environmental factors has repeatedly challenged the status quo. And significant as it has been, Munira Hirji, head of commercial management at…
Kennedys launches virtual work experience programme
Kennedys has launched a virtual work experience programme to replace its usual in-person version and still be able to give would-be lawyers a taste of legal life during Covid-19 disruption.
Lloyd's to impose business class rota on September reopening
Lloyd’s will limit access to its underwriting room when it reopens on 1 September giving underwriters and brokers in different classes of business set days for face-to-face meetings at One Lime Street.
Markerstudy's Gary Humphreys on the impact of Covid-19 on businesses
Pre-23 March, my diary for 2020 was already reasonably committed. The usual mix of work and family obligations, interspersed with one or two holiday highlights, not dissimilar, I imagine, to the majority of my friends and colleagues.
Lloyd’s launches ethnic diversity workplace survey
Lloyd’s of London has sent out a survey collecting data on ethnic diversity in the market to be used in a forthcoming report, Post can reveal.
Claims Apprentice 2020: Episode three - Podcast challenge part two
With topics decided, guests lined up and vox pops taped it is time for Team Empower and Team KDA to enter the studio to record their podcasts.
Blog: What will the new normal look like in insurance?
Across the business landscape, talk of how to adjust to the ‘next’, or ‘new’, normal has become the only game in town. Laura Drabik, chief evangelist at Guidewire Software, argues while many are tired of these instant clichés, the fact is that we are all…
Claims Apprentice 2020: Episode two - Podcast challenge part one
Now that the six contestants have been split into teams and decided on their names, it is time for the apprentices to tackle their first challenge.
Axa's Bob Ewers on providing resilience and support during a global crisis
Covid-19 has created an enormous challenge for businesses worldwide and it is only natural to question how resilience, staff support, and customer care is maintained. Bob Ewers, CEO of Axa Partners UK & Ireland, explains the importance of business…
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Virtual Roundtable: Has Covid-19 helped speed up the digitalisation of insurance customer communications?’
Post gathered a group of experts together for an interactive digital roundtable at which we discussed how insurers and their partners can maximise satisfaction, despite policyholders being in lockdown; and build long-standing relationships that will…
Blog: Employees' mental health and returning to the workplace
As lockdown eases and society moves towards establishing some kind of new normality, we've seen employers undertaking surveys of employees to better understand their views on coming back to the office. Lesley Allen, partner at law firm Clyde & Co, asks…
Blog: Covid-19 - time to re-evaluate
The coronavirus pandemic has hit people hard in a manner that the insurance industry can’t compute. Bundeep Singh Rangar, CEO of Premfina, looks at what lessons insurers can learn from the crisis.
Insurance Covid-Cast: Future of Insurance Work – Lesson learned to help Gen Y employees adjust to a new work/life balance post-pandemic
For the 33nd episode of Post and Insurance Age’s video series we gathered together a panel of senior HR and talent managers to discuss the feedback they have had from millennials about how they have experienced lockdown and how insurers might adapt in…
Covid-19 an excuse not a reason for redundancies, say recruiters
Insurance recruiters told Post Covid-19 is being used as an excuse for companies to streamline their businesses.
Insurance Covid-Cast: Future of Insurance Work - What do millennials want from their employers; and has it shifted due to Covid-19?
For the 32nd episode of Post and Insurance Age’s video series we gathered together a panel to discuss how millennials have experienced lockdown and what temporary practices they would like to see made permanent.
Aviva's Patrick Tiernan on getting Britain back to business
The tragic toll of Covid-19 is incalculable. In less than five months, this pandemic has taken away so many loved ones – devastating families, friends and colleagues on a scale that could not have been imagined. Patrick Tiernan, managing director UK…
Spotlight: Lloyd's and the London market: Covid-19 – jump-starting a tech revolution in the London market
Covid-19 has forced the insurance sector to take a long hard look at how it uses technology. Handing over back office functions is allowing firms to tackle what they do best – pricing and underwriting
Trade Voice: MGAA’s Ben Busfield on responding in the face of unprecedented adversity
Ben Busfield, operations manager at the Managing General Agents’ Association, discusses how members reacted to the UK going into lockdown and how they are supporting employees and serving clients as the country eases along the pathway to a new normal.
Lloyd's working on non-damage BI cover for SMEs
Lloyd’s is working on non-damage business interruption cover for SMEs as part of recovery efforts to fast-track global economic and societal recovery from the “far-reaching” impacts of Covid-19.
MGAs hanker after face-to-face business return
A survey of the Managing General Agents' Association has found that despite the increased use of video conferencing services during the Covid-19 lockdown, managing general agents are keen to get back to face-to-face meetings.
My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace
Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has…
Future Focus 2030: The future of personal injury podcast - the pathway to reform
It is the year 2030. After a number of false starts the government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.
Claims Apprentice Podcast: Future of Work and its impact on the insurance industry
This week Insurance Post formally launches the 2020 season of Claims Apprentice in association with Kennedys.