escape of water
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Digital disruption in insurance – managing indemnity spend on escape of water claims
Insurers are grappling with rising escape of water claims costs. One of the most common types of domestic property damage claims, insurers are paying out an estimated 2.5 million every day, according to the Association of British Insurers.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Upcoming webinar: Managing indemnity spend on escape of water claims
Post, in association with Claims Consortium Group and Synergy, will host a live webinar on 29 June to discuss how insurers can manage rising escape of water claims costs and how implementing innovative technology can deliver a better service for both…
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
Blog: How technology will help insurers shift the claims experience for customers
Amy Brettell, Zurich head of customer, UK claims, considers the evolving role of technology in claims handling.
Blog: Tech partnerships help predict and prevent not just repair and replace
Technology is changing the way insurers can access claims data and partnerships that harness this technology offer the potential to significantly improve customer experience and shift insurers' traditional focus of repair and replace onto a more…
Blog: Brexit set to drive up escape of water claims costs
Many will have breathed a sigh a relief when the government finally agreed a trade deal with the European Union at the turn of the year. However, a few months on, the cost implications for escape of water claims are now becoming clear, argues Yuling Kao…
Amazon, Apple and Google have opened up the 'mass market' for smart home insurance, claims start-up Hiro
The growth in big tech smart home solutions means it is a lot easier to sell household insurance products that reward adoption than ever before, according to the Neos alumnae behind newly launched insurtech Hiro.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five
On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss …
Lockdown reins in 'Beast from the East Two' claims hit
At the beginning of February, national headlines warned of a ‘Beast from the East Two’ as snowy blizzards, heavy rain and gale-force winds were forecast to batter large parts of the country. But a repeat of the hefty claims dent left by its 2018 namesake…
For the record: Brightside sold to Markerstudy; Aviva acquires Axa XL HNW team; Aston Lark buys Bruce Stevenson and Inflexion invests in broking again
Post wraps up the major insurance deals, launches and investments of the week
Spotlight: Sustainability - Driving down carbon emissions in the construction industry
In 2021, the conversation around climate change has evolved at pace. As a major contributor to carbon emissions the construction industry has a key role to play in driving down carbon emissions – could the use of timber solutions help achieve this?…
Worsening outlook for UK non-life insurers, says Fitch
Fitch Ratings has a worsening outlook for the UK non-life company sector, Graham Coutts, senior director, head of EMEA reinsurance has confirmed with market combined ratios for motor and home likely to be above 100% in 2021.
Blog: Practical completion – No such thing as load-bearing paint
Clark Gardiner, Ensurance senior underwriter, considers how Covid-19 has muddied the waters where it comes to practical completion in construction.
Spotlight: Sustainability: Modern methods of construction
As the drive to a greener, more sustainable housing market continues so modern methods of construction are increasing in both popularity and usage. This drive is coming from a combination of government policies, consumer demand and also from within the…
Analysis: An insurance fraud epidemic?
The predicted coronavirus-related economic hit is being compared to the 2008 recession, with financial pressure a driver of insurance fraud.
Future Focus 2030: The future of property podcast - how IoT sensors, automation and granular data will shape the next decade
It is the year 2030. The explosion of internet of things devices has really taken hold impacting both the personal and commercial property markets.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Blog: The rise in escape of water claims
Escape of water claims across the insurance sector often form the highest proportion of all claims notified and the number and cost of those claims continue to rise. John O’Shea, partner and head of property damage and recovery at BLM, and Paul Redington…
Q&A: Tara Parchment, head of private clients, Brit
Tara Parchment joined Brit to head up its private client offering in November 2018, after 22 years at Chubb. She spoke to Post about plans for the Private Clients offering, how it will meet the changing customer needs and how the current pandemic is…
Spotlight: Technology: Managing claims surges in the digital age
Claims surges have been a frequent occurrence in recent years as events around the globe have hit insurers across multiple lines of business. The past year has seen Australian bush fires, the collapse of Thomas Cook, storms Ciara and Dennis and now the…
Blog: Smart telematics - driving the evolution of insurer-customer relationships post Covid-19
While the future is always difficult to predict, it is almost impossible in times of global uncertainty such as these. LeakBot CEO Craig Foster explains for the insurance industry it becomes particularly challenging to rely on what is happening now as an…