Compliance
What US sanctions may look like under the Trump administration
There is quite a bit of uncertainty regarding the direction of US sanctions policy under president Donald Trump's administration. Various forces drive in different directions.
Spotlight: Claims Assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better?
Expertise from A-Z: 2016 Review: A year of change
A look at the tumultuous changes of 2016 – and a preview of what 2017 may have in store for the industry
Pre-action protocol becomes compulsory in Scotland
Those of us who represent defenders in personal injury litigation in Scotland have long bemoaned the lack of a compulsory pre-action protocol. The voluntary pre-action protocol came into force in Scotland on 1 January 2006, but the title gives the game…
Brokers seek help to monitor ARs in wake of FCA review
Compliance consultants have seen a three-fold increase in the number of brokers contacting them since the Financial Conduct Authority Thematic Review into appointed representatives.
NEDs: With great power comes great responsibility
There was a time, or so the old insurance hands say, when being a non-executive director was something of a cushy number: The sum total expected of a NED was to turn up for 12 board meetings a year, read the odd report, and play a few rounds of golf with…
Finch appoints Co-op’s Kieran McGeehan as compliance and operations head
Finch Insurance Brokers has hired Kieran McGeehan along with two other senior appointments as part of a move of “investing into the business”, Post can reveal.
Insurance Compliance Careers: The land of opportunity?
With so many rules and regulations within insurance, it is no surprise that jobs in this sector are plentiful. But are compliance staff enablers or blockers and how attractive is it as a career?
Concern expressed as 'rigorous' SIMR adds pressure on senior roles
Insurers have welcomed the launch of the Senior Insurance Managers Regime, however, there remains uncertainty as to what extent top ranking employees will be impacted.
Senior insurance managers' regime rules open to interpretation
The application of the senior insurance managers' regime has been deemed open to interpretation by market commentators, amid predictions brokers could be subject to a similar, more informal, regime in the future.
PI nuisance calls and texts among top complaints received by ICO
The Information Commissioner’s Office saw a 12% increase in complaints regarding nuisance calls and texts in 2014, the data protection watchdog’s annual report showed.
Aviva relaunches broker training site
Aviva has launched a refreshed version of its online training site for brokers, the Aviva development zone.
Role of PCWs highlighted as insurers hit back against premium finance criticism
The Financial Conduct Authority has been accused of failing to address consumer buying behaviour in the findings of its premium finance thematic review, which singled out insurers and brokers for criticism.
Insurers advised to cut FOS complaints by avoiding technical jargon
The number of consumer complaints lodged against general insurers with the Financial Ombudsman Service can be reduced by cutting down on the extent of technical jargon in responses to policyholders, according to compliance experts.
Dual pricing looks certain to come under FCA spotlight warns ABI chairman
Evans equates practice to bank teaser rates currently being scrutinised by FCA
Interview: Grahame Chilton: ‘My main hobby is the thrill of the deal’
Industry stalwart Grahame Chilton returned to the sector last December, launching a reinsurance broking partnership with Arthur J Gallagher. He tells Post what keeps him coming back for more
Compliance deemed top challenge for multinationals, finds Ace survey
Risk managers surveyed by Ace have highlighted compliance and regulatory issues as their greatest challenges in managing multinational insurance programmes.
Moorhouse Group working with FCA over sales processes
Moorhouse Group is making changes to its compliance processes following a Financial Conduct Authority investigation into its sales practices.
GI firms urged to adopt whistleblowing policies as FCA review is mooted
Issue brought into spotlight following release of CII ‘Speaking Up’ guide
Increased regulation is no excuse for service decline, brokers tell insurers
Survey shows insurers and brokers disagree over reason for customer service drop
73% of brokers say regulation hitting customer service
Almost three quarters of intermediaries have warned that the weight of regulation is damaging insurers' customer service, in a survey conducted by EDM Group, Post can reveal.
UK General sells compliance outfit UKGI to Thistle Initiatives
UK General has reached an agreement to sell its compliance consultancy business UK General Insurance to financial services firm Thistle Initiatives.
FCA to relocate to Olympic Park in 2018
The Financial Conduct Authority is to relocate from its headquarters in Canary Wharf to a new business district at the former Olympic Park in Stratford.
Only 2% of insurers ready to implement Pillar 3
A PWC poll has found 68% of insurers are less than halfway through the Pillar 3 reporting process for Solvency II.