Artificial intelligence (AI)
Cuvva triples profit to £12.8m
Cuvva has more than tripled its adjusted profit from £3.8m in 2023 to £12.8m in 2024, according to its financial accounts filed on Companies House on 26 June.
How Applied’s Epic exit is causing rivals to gear up to capture business
With Applied withdrawing Epic from the UK, what are the options now for its broker customers?
Video Q&A: WTW’s Tim Rourke on the future of insurer pricing
In the latest Insurance Post video we caught up with Tim Rourke, UK & Ireland head of pricing, product, claims and underwriting at WTW to discuss the biggest pricing challenges facing insurers.
Farming under pressure: how insurers are stepping up
The latest episode of the Insurance Post Podcast digs deep into the evolving role of insurance in agriculture and features Charlie Yorke, propositions manager for farming at NFU Mutual, and Steve Smout, head of agriculture at McLarens.
Spotlight: Can GenAI fix insurance claims headaches?
Generative AI emerges as a promising solution for claims processing, enhancing efficiency and customer experience amid rising volumes and operational challenges. Chris Marshall reports.
Big Interview: Michael Lee, First Central
Michael Lee, CEO of First Central sits down with Scott McGee to run through the company’s transformation over the last few years, why he won’t be rushed into growing the home and motor books, and the potential of new investment.
60 Seconds With... Guidewire’s Julie Getzlaff
Julie Getzlaff, senior director of product marketing at Guidewire, would like to be Dr John Watson, the narrator of the Sherlock Holmes stories, and would like to step back in time to 1920s Paris.
Strong innovation mindset key to MGA appeal
Research from Corin Underwriting has revealed that brokers are drawn to MGAs with a strong commitment to innovation, community engagement, and talent development.
Diary of an Insurer: EFI Global’s Leanne Brumby
Leanne Brumby, principal environmental consultant for EFI Global, part of Sedgwick, educates the market about perfluoroalkyl and polyfluoroalkyl substances, walks her dog, conducts site visits and manages customers’ expectations when it comes to large…
McGill’s battery cover; Aviva’s mid-market enhancement; Kennedy’s COO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Phil Barton, Partners&
Phil Barton, CEO of Partners&, speaks to Insurance Post about the firm’s five year anniversary, it’s 2024 acquisitions, and why insurance needs more love.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
NFU Mutual CIO predicts AI decision-making within decade
NFU Mutual chief information officer Tim Mann has argued that artificial intelligence will be making decisions in underwriting, claims and pricing within the next 10 years.
Axa is winning race to adopt AI at scale
Axa has emerged as the global front-runner in artificial intelligence adoption, according to the inaugural Evident AI Index for Insurance.
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Spotlight: Unstable and rising claims drive insurer automation
As inflation, fraud and extreme weather push up claims’ volumes and costs, insurers are turning to automation and AI to manage demand, improve service and stay competitive, writes Chris Marshall.
Two thirds of insurers optimistic over UK economy
Two thirds (67%) of insurers are optimistic about the state of the UK economy over the next five years, a survey by Lloyds Bank has revealed.
Weightman’s AI tool; Markel’s insurtech product; NFL player promoted
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon using AI to identify insurer breaking points
Aon UK CEO Jane Kielty has revealed the broker is using artificial intelligence to identify points in the negotiation process where it may be able to extract more favourable terms from insurers.
Hiscox CUO on how underwriters must evolve in the age of AI
View from the Top: Hiscox UK’s chief underwriting officer Peter Treloar explores the skills underwriters will need to develop as AI adoption grows
FCA to help insurers with AI experimentation
The Financial Conduct Authority has launched a "Supercharged Sandbox" to help insurers experiment safely with artificial intelligence.
Allianz Broker sets sights on non-standard growth
Allianz Broker’s managing director Nicola George is aiming to grow the company’s non-standard motor book, in a bid to insure “more of people’s driveways”.
C-Quence boss: ‘Change narrative’ for better customer outcomes
The insurance industry needs to “adapt, innovate and overcome” to get close to achieving the service standards and operational efficiencies that should be afforded by recent technological advancements.
Ransomware ban could lead to higher claim costs
The government’s proposed ban on ransomware payments is “well intentioned” but lacks “nuance”, according to Tom Egglestone, head of international claims at Resilience.